Senior Backend Software Engineer

3 weeks ago

Cape Town, Western Cape, South Africa Voyc Full time
About Voyc

Voyc is a fast-growing Software as a Service (SaaS) company providing innovative compliance monitoring solutions for the financial services industry. We harness advanced Artificial Intelligence (AI) and machine learning to ensure firms can monitor and improve their customer interactions effectively. As we expand our customer base and product offering, we're looking for talented individuals to join our mission to revolutionise the industry.

Role Overview

We are looking for a Senior Backend Software Engineer with at least 5 years of experience to join our dynamic team. You will be instrumental in shaping the future of our platform, scaling our web applications, and architecting integrations to take our solution to the next level. You'll work closely with cross-functional teams, including Product, Customer Success, and Operations, with a customer-centric mindset.

Key Responsibilities
  • Architect and build and test scalable systems and integrations with telephony and Customer Relationship Management (CRM) platforms.
  • Develop, maintain, and monitor integrations, including product metrics, data deletion, and retention.
  • Manage technical debt and ensure our systems scale efficiently.
  • Collaborate with other teams to deliver top-notch features aligned with customer needs.
  • Provide mentorship and guidance to junior developers, fostering growth within the team.
  • Maintain PostgreSQL databases, including schema and index optimisation and performance tweaking.
  • Peer review technical specifications and pull requests.
  • Continuously improving and adapting complex code structures.
  • Utilising Amazon Web Services (AWS) services to achieve business goals.
Technical Requirements
  • 5+ years of experience in backend web development.
  • In-depth expertise of Postgres and Relational Database Management Systems (RDBMS) in general.
  • Strong experience in building and scaling web applications.
  • Proven track record of architecting scalable systems.
  • Ability to architect, build, and maintain integrations.
  • Exceptional written and verbal communication skills.
  • A collaborative mindset with a strong alignment to company values and customer-centricity.
  • Utilising and maintaining unit tests and end-to-end tests.
  • Experience working with message brokers / queuing systems.
Bonus Points
  • Experience working in SaaS startups.
  • Experience integrating or working with CRM and telephony (dialer) systems.
  • Leadership experience, particularly in mentoring junior developers.
  • Working with Kafka and stream processing systems.
Benefits
  • A caring, growth-focused team culture where we support your personal and professional goals.
  • Flexible working hours and a forward-thinking approach to leave policies.
  • Company-sponsored lunches, travel, and learning opportunities, including an annual offsite.
  • An inclusive and representative workplace that values diversity.
  • Competitive salary and equity options, giving you ownership in Voyc's success.
  • A flexible, hybrid or remote working model, so you can choose to work from home or our office.

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