Laboratory Operations Manager
5 days ago
The Laboratory Operations Manager will oversee the Technical, Quality and Managerial operations of the Tanqeeb Gijima OHEL Laboratory. These responsibilities include Analytical Chemistry skills such as ICP-OES method development and verification, FTIR method development and verification, good laboratory practice and orientation, managerial skills and an in-depth knowledge on implementing and maintaining a Quality Management system according to the ISO / IEC 17025 Standard.
Key accountabilities also include performance management, evaluating the effectiveness and efficiencies of the operation including the bottom line of the laboratory sections, overall quality, external customer service and support and expected growth of the business.
The successful candidate must have experience to function as Technical Signatory in accredited laboratories, if so required.
Main Responsibilities:
- Develop Laboratory staff on a technical level and ensure their capabilities to meet their job requirements. Conduct job observations and declare Laboratory staff competent.
- Monitor and promote all aspects of Health and Safety in the workplace.
- E nsure that the QMS is part of the day-to-day operation of the Laboratory with all policies and procedures followed as documented and implemented.
- Accountable for designing, coordinating and executing training programs that are consistent with management objectives for continuous technical improvement and personnel performance reviews and awareness of the Laboratory QMS.
- Be appointed by SANAS as the Nominated representative for the CAB with thorough knowledge of the regulations and requirements of ISO / IEC 17025: 2017.
- Perform internal audits of the Laboratory for both managerial and technical aspects of the ISO / IEC 17025 standard.
- Coordinate the program for maintaining production and quality targets, and ensuring optimum staff levels to achieve production, quality, and financial targets consistent with management objectives.
- Responsible for providing technical support and direction for external and internal clients.
- Engage in business development to promote and identify new growth areas for the Laboratory.
- Keep abreast of all cost control measures, revenues, sales, and report to Senior Management any occurrences that may impact the financial outcome of the monthly financials.
- Monitor all productivity, sales, and marketing.
- Provide objectives, performance reviews and leadership that engages the personnel in teamwork, productivity, and quality.
- Adhere to all quality and safety requirements of the Gijima management system.
- Perform any other reasonable tasks as assigned by direct line manager.
Requirements:
- A relevant degree/diploma with more than 5 years of relevant experience.
- Successful completion of the ISO / IEC 17025 Course with at least 5 years' experience in the implementation of the Quality Management System.
- Successful completion of the SANAS Internal Auditors Course with at least two years' experience in performing Internal Audits.
Key Qualifications and Experience:
- At least 5 years of Laboratory Managerial Experience.
- Demonstrated interpersonal and organisational skills.
- Project Management experience will be advantageous.
- Business development skills.
- Method validation experience and knowledge will be advantageous.
- Experience in the identification and implementation of corrective actions for non-conformances is essential.
- Self-motivated, able to multi-task and possess good verbal and written communication skills.
- Excellent interpersonal skills to gain the confidence and cooperation of the customer workforce where necessary.
- The ability to prioritise and multitask.
- Ability to work under pressure combined with patience.
- An analytical and methodical approach to problem solving.
- Ability to understand and analyse complex information and present it simply and accurately.
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