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Retail Operations Manager

2 weeks ago


Port Elizabeth, Eastern Cape, South Africa Staff Unlimited Recruitment Pty Ltd T A MPC Recruitment Group EC Full time

Staff Unlimited Recruitment Pty Ltd T / A MPC Recruitment Group EC seeks a seasoned Retail Operations Manager to oversee day-to-day store operations. This key role involves ensuring smooth functioning and exceptional customer service in a fast-paced wholesale retail liquor environment.

Responsibilities include:

  1. Monitoring stock levels and managing inventory to meet customer demand.
  2. Developing and implementing sales strategies to achieve sales targets and maximize profitability.
  3. Handling customer inquiries, feedback, and complaints professionally, ensuring customer satisfaction.

Applicants should have:

  1. Matric qualification.
  2. 1-3 years of retail experience, preferably in the retail liquor industry.
  3. Previous experience in a supervisory or management role.
  4. Strong knowledge of liquor laws, regulations, and responsible alcohol sales.
  5. Understanding of inventory management and stock control.

This is an exciting opportunity for individuals with strong leadership, team management, communication, interpersonal, and customer service skills to join our client's dynamic team.