Senior Network Infrastructure Specialist
4 weeks ago
Job Title: Senior Network Support Engineer
Job Summary:
We are seeking a highly skilled and experienced Senior Network Support Engineer to join our team at Elite Search. As a key member of our network support team, you will be responsible for providing expert-level technical support and troubleshooting assistance to clients and internal teams on networking infrastructure components.
Responsibilities:
* Provide technical support and troubleshooting assistance to clients and internal teams on networking infrastructure components, including routers, switches, firewalls, and wireless access points.
* Diagnose and resolve network connectivity issues, performance problems, and security vulnerabilities promptly and efficiently.
* Analyze network traffic patterns and performance metrics to identify potential bottlenecks, anomalies, or areas for optimization.
* Collaborate with clients, network administrators, and other stakeholders to understand requirements, troubleshoot problems, and implement effective solutions.
* Participate in after-hours support and on-call rotations as needed.
Requirements:
* Tertiary qualification: Degree/Diploma
* CCNP (Cisco Certified Network Professional) preferred
Note: This job description is subject to change based on the needs of the company.
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