Customer Service Facilitator
3 days ago
- Generate Work Orders in ServiceMax
- Create and update customer account information and instrument installed base information in ServiceMax and Oracle
- Manage parts orders, technician and customer account updates, customer billing inquiries, and Work Order updates
- Serve as a liaison between customers, internal associates, and Field Technicians for escalations, pricing, repair debrief details, and repair documentation
You'll work closely with the Service Manager to ensure seamless execution of service contracts and timely responses to customer requests. Your ability to multitask, adapt to a dynamic environment, and identify process gaps will be essential in driving continuous improvement.
The ideal candidate will possess a Bachelor's degree in business administration, Business Management, or a related field, with at least 5 years of experience as a Customer Service Coordinator, Customer Service Representative, or similar role. Proficiency in ServiceMax & Oracle is highly desirable.
-
Customer Service Officer
2 days ago
Pretoria, Gauteng, South Africa Customer 1St Solutions Full timeDirect message the job poster from Pollock & AssociatesTalent Acquisition Specialist, Sourcer and Head HunterYou will be responsible for the strategic leadership and operational management of the Manufacturing, Distribution, Logistics, Procurement, Quality, and Security divisions. Reporting directly to the CEO, you will drive efficiency, profitability, and...
-
Senior Service Designer
1 day ago
Pretoria, Gauteng, South Africa Service Design Magazine Full timeJob SummaryWe are looking for a Senior Service Designer with a strong grasp of process engineering and the ability to front-run strategic projects, translating complex services into actionable recommendations.This role requires deep expertise in service design, experience strategy, and business process optimisation to shape how services are designed,...
-
Game Facilitation Specialist
3 days ago
Pretoria, Gauteng, South Africa Activate Full timeJob Overview:We are seeking a skilled Game Facilitator to join our team at Activate, a technology company revolutionizing the gaming experience.The successful candidate will be responsible for creating an engaging and memorable experience for our customers, ensuring seamless facilitation of games and excellent customer service.Key Responsibilities:Game...
-
Service Design Director
1 day ago
Pretoria, Gauteng, South Africa Service Design Magazine Full timeJob SummaryWe are seeking an experienced Senior Service Designer to lead our efforts in service design, process engineering, and experience strategy. This role requires a strong grasp of how services are designed, delivered, and evolved.About the RoleDevelop and execute design research using qualitative and quantitative methods to inform service blueprints...
-
Legal Support Specialist
1 day ago
Pretoria, Gauteng, South Africa Customer First Solutions Full timeAbout the RoleWe are seeking an exceptional Legal Administrative Support professional to join our dynamic team at Customer First Solutions.In this key role, you will provide crucial support to our legal team, ensuring smooth operations and compliance with industry regulations. Your attention to detail and passion for organization will be instrumental in...
-
Skills Facilitator
6 days ago
Pretoria, Gauteng, South Africa Small Enterprise Development Agency_gov Full timeJob OverviewWe are seeking a highly skilled Skills Facilitator to join our team and contribute to the development of small enterprises.The facilitator will be responsible for facilitating and implementing targeted technical training programs, as well as coordinating the procurement process and monitoring and evaluating district training events.To be...
-
Support Services Coordinator
1 day ago
Pretoria, Gauteng, South Africa Customer First Solutions Full timeThe Ideal CandidateWe are looking for someone with a keen eye for detail and a passion for organization to help us maintain our high standards in customer service.To be successful in this role, you will need:A Bachelor's degree in Legal Studies, Business Administration, or a related field.Minimum 2 years of experience in legal administrative support or a...
-
Administrative Liaison
1 day ago
Pretoria, Gauteng, South Africa Customer First Solutions Full timeAbout UsCustomer First Solutions is a dynamic South African contact center dedicated to excellence in customer engagement.We pride ourselves on our commitment to empowering both employees and clients, creating a positive impact in the world around us.This role offers an opportunity to make a meaningful contribution to our mission of delivering exceptional...
-
Learning Program Facilitator
6 days ago
Pretoria, Gauteng, South Africa Icon Group Full timeJob SummaryWe are seeking a skilled Learning Program Facilitator to join our Project Enablement team. As a key member of our department, you will be responsible for facilitating the delivery of customized learning programs and ensuring the successful implementation of our client programs.The ideal candidate will have experience in facilitation, adult...
-
Legal Administrative Support
2 days ago
Pretoria, Gauteng, South Africa Customer First Solutions Full timeJoin Customer First Solutions as a Legal Administrative Support team member and be part of a dynamic South African contact center dedicated to excellence in customer engagement. In this role, you'll provide crucial support to our legal team, ensuring smooth operations and compliance with industry regulations. We're looking for someone with a keen eye for...
-
Customer Service Coordinator
3 days ago
Pretoria, Gauteng, South Africa Intercare Group Full time**About Us**At Intercare Group, we strive to provide value-based healthcare services that improve the lives of our patients.We are seeking a highly skilled Admin Coordinator to join our team at Intercare Sandton Medical and Dental Centre in Johannesburg. This role is responsible for providing exceptional customer service by facilitating the patient...
-
Training Facilitator/Presenter
4 days ago
Pretoria, Gauteng, South Africa Pest Management Academy Full timeSkills training company is looking for a Training Facilitator to train students in a classroom environment and in field training in the agricultural and pest control environment. The successful candidate will be required to facilitate and present classes transferring skills to students and completing assessments after training has been completed. The...
-
Customer Service Representative
3 days ago
Pretoria, Gauteng, South Africa Advanced Call Center Technologies - South Africa Full timeAdvanced Call Center Technologies - South AfricaWe are a world-class team providing the highest level of service through knowledge and empathy, leaving a positive impact on our customers.About UsOur company supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career.In this role, you...
-
Customer Service
3 days ago
Pretoria, Gauteng, South Africa Lgc Group Full timeJob Description: Customer Service & Sales ExecutiveKey Responsibilities and Accountabilities:To ensure that all methods of communication with internal and external contacts are handled with the utmost professionalism to project the high-quality image and standards provided by LGC.To ensure that all customer price requests received are responded to by...
-
Mercedes-Benz Service Expert
4 days ago
Pretoria, Gauteng, South Africa Dot Service Full timeAt Dot Service, we are seeking a skilled Mercedes-Benz Service Expert to join our team in Gauteng. Our client is looking for an individual who can diagnose and repair vehicles from the respective brand using advanced diagnostic equipment.Duties & Responsibilities:Perform regular maintenance, inspections, and repairs to keep vehicles in top...
-
Instructional Facilitator for Agricultural Skills
20 hours ago
Pretoria, Gauteng, South Africa Pest Management Academy Full timePest Management Academy is an organization committed to providing exceptional training services in the field of agricultural and pest control. We are currently seeking a skilled Facilitator to lead our training programs.The successful candidate will have a strong background in training and facilitation, with experience in managing classroom and field...
-
BMW Service Technician Position
4 days ago
Pretoria, Gauteng, South Africa Dot Service Full timeJob Description:We are seeking an experienced automotive mechanic to join our team as a qualified BMW service technician at Dot Service in Gauteng. As a key member of our team, you will be responsible for diagnosing and repairing vehicles from various brands, including BMW, Mercedes-Benz, and Toyota.Duties and Responsibilities:Diagnose and repair complex...
-
Business Development Specialist
3 days ago
Pretoria, Gauteng, South Africa Service Solutions Full timeCompany OverviewService Solutions is a leading provider of logistics solutions in South Africa. We are committed to delivering exceptional service to our customers and are seeking an experienced Business Development Specialist to join our team.The successful candidate will be responsible for:Developing new business opportunities and growing existing customer...
-
Customer Success Executive
3 days ago
Pretoria, Gauteng, South Africa Service Solutions Full timeJoin Our Team as an Account ManagerWe are seeking a results-driven individual to join our team as an Account Manager. In this exciting role, you will be responsible for managing assigned accounts, building strong relationships with clients, and driving business growth through effective sales strategies.About the Job:Manage a portfolio of assigned accounts,...
-
Administrative Services Manager
6 days ago
Pretoria, Gauteng, South Africa Royal Flying Doctor Service Of Australia Full timeKey ResponsibilitiesThe successful candidate will be responsible for a range of critical tasks as an Administrative Services Manager, including:Maintaining accurate project data and facilitating communication between departments.Contributing to the overall financial health of the project and organization by monitoring project performance, profitability, and...