Senior Specialist: Tower Inspection Expert

2 months ago


Johannesburg, Gauteng, South Africa TalentCru Full time

TalentCru is seeking a highly skilled Senior Specialist: Tower Inspection to join our team on a contract basis for 12 months.

Role Purpose: The Senior Specialist will oversee end-to-end technical operations and service provider contract performance management, ensuring alignment with technical and commercial requirements.

  • Key Responsibilities:
  • Evaluate and manage customer and vendor/contractor performance against SLAs.
  • Monitor compliance with SLAs and provide strategic information for decision-making.
  • Ensure accurate information gathering and reporting for network management.

Key Performance Indicators:

  • Evaluate and manage customer and vendor/contractor performance against SLAs.
  • Monitor compliance with SLAs and provide strategic information for decision-making.
  • Ensure accurate information gathering and reporting for network management.

Other Responsibilities:

  • Foster relationships with internal and external customers, addressing inquiries related to tower infrastructure.
  • Review and analyze tower maintenance reports submitted by vendors and ATC partners.
  • Provide technical direction to maintenance contractors during execution of works, ensuring compliance with Tower Maintenance Agreements.
  • Monitor tower maintenance and rectification works to ensure timely completion.

Supervisory Responsibilities:

  • Provide leadership and support to teams within a specific region.
  • Excellent negotiation and communication skills.
  • Strong attention to detail with the ability to manage multiple contracts simultaneously.
  • In-depth knowledge of legal and regulatory requirements related to contract management.
  • Familiarity with contract management software and tools.
  • Ability to work independently and collaboratively with cross-functional teams


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