Service Centre Director

2 weeks ago


Pretoria, Gauteng, South Africa Bce Full time
About Us

Bce is a leading provider of services, dedicated to delivering exceptional results and exceeding customer expectations.

Job Description

We are seeking an experienced Operational Management Specialist to join our team at our Service Centre in Johannesburg. The successful candidate will have a strong background in operational management and be able to lead teams effectively.

Main Responsibilities
  • Operational Management: Assist with managing and overseeing the operation of our Service Centre, ensuring that all tasks are completed efficiently and effectively.
  • Strategic Planning: Assist with managing the forward planning and direction of functions within the Service Centre, identifying opportunities for improvement and implementing changes to enhance services.
  • Performance Management: Analyse current procedures and activities to identify areas for improvement, implementing changes to improve cost efficiency and productivity within the Service Centre.
  • Team Coordination: Responsible for job allocation and job flow in the Service Centre, including job scheduling and resource coordination.
  • Culture Development: Promote a safe working environment and contribute to the development of a positive company culture.
What We Offer
  • Competitive Salary: A competitive salary package, reflecting your skills and experience.
  • Opportunities for Growth: Opportunities for career growth and professional development, with a supportive and dynamic team.
  • Collaborative Environment: A collaborative and inclusive work environment, where your ideas and contributions are valued.


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