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Restaurant Operations Manager

2 months ago

Pretoria, Gauteng, South Africa Kencorp Executive Search Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Kencorp Executive Search. As a Restaurant Supervisor, you will be responsible for the overall efficient running of the restaurant, ensuring that all operations, financial, hygiene, and safety standards are met.

Key Responsibilities
  • Restaurant Operations: Implement systems and plans as per the restaurant's policies and procedures, ensuring seamless day-to-day operations.
  • Staff Management: Effectively communicate and manage all staff, providing support and coaching as required.
  • Customer Satisfaction: Ensure customer satisfaction and handle customer complaints in a professional manner.
  • Financial Management: Monitor progress against plans and take corrective action where necessary, managing controllable expenses and submitting relevant reports.
  • Stock Management: Order, control, and receive stock, ensuring that all inventory is accurately managed.
  • Scheduling: Effectively schedule restaurant staff, ensuring that all shifts are covered and staff are utilized efficiently.
  • Cash Handling: Manage cash handling and banking, ensuring that all financial transactions are accurate and secure.
Requirements
  • Education: Grade 12
  • Citizenship: South African Citizens only
  • Experience: Minimum of 2 years Fast Food Restaurant Supervisor experience, preferably with McDonald's, Burger King, or KFC
  • Skills: Computer literate - MS Office, minimum 2 years POS experience (Micros/ GAAP or similar POS), excellent mathematical and literacy skills, excellent communication skills, ability to work in a fast-paced environment, able to work shifts and irregular hours, capable of leading and motivating individuals and a team
  • Personal Qualities: No criminal record