Warehouse Operations Manager
7 days ago
Hire Resolve's client is a leading packaging company based in the Western Cape, seeking a Warehouse Manager to oversee their packaging warehouse operations on a 6-month contract.
Key Responsibilities:- Dispatch (Outbound): Manage the dispatching department to achieve on-time deliveries.
- Receiving & Storage (Inbound): Oversee the receiving department and its processes, including supplier quality management, data processing, labeling, safe packing, and storage.
- Internal Stock Transfers: Manage all internal stock transfer requirements between regional warehouses.
- Stock Returns and Credits: Ensure correct internal processes for returned stock and credit notes.
- Inventory Management: Lead all stock count requirements for the warehouse, ensuring no losses are sustained.
- Stock Level Management: Monitor stock and consumable levels, and escalate procurement for replenishment.
- In-House Production: Work with the production and sales team on orders and fulfillment.
- Third-Party Service Providers: Maintain long-lasting relationships with service providers.
- Customer Queries/Complaints: Manage internal and external queries and resolve issues.
- Inventory Paperwork: Manage data capturing and document generation.
- Safety and Risk: Ensure compliance with safety and risk policies and procedures.
- Asset Management: Safely store and verify assets are counted and in place.
- Maintain Filing/Records: Manage documentation recording and storage.
- Security: Oversee security measures, systems, and processes.
- Payroll: Manage leave, flexi staff payment reconciliations, payment requests, and contracts.
- Staff Management and Performance: Monitor team performance through daily output oversight.
- Training & Development: Coordinate team operational training requirements.
- HR Management: Manage team HR-related issues with guidance from HR.
- Policies, Processes, and Procedures: Ensure work performed by the team remains compliant with policies.
- Monthly Reports: Submit reports as required.
- A minimum Matric, with at least 2 years' experience in a similar warehouse management/supervisory role.
- A logistics or supply chain qualification.
- Proven experience in warehouse operations, with experience in food packaging.
- Proven customer service skills in dispatch and service.
- Proven 3rd-party vendor and courier management skills in a logistics environment.
- Excellent coordination and administrative duties with attention to detail.
- Excellent professional interpersonal and communication skills.
- Team management skills, with the ability to direct, delegate, develop, and discipline staff when required.
- The ability to work under pressure, with multiple tasks at any given time.
- Problem-solving ability and conflict management experience is essential.
- Experience with WMS, inventory systems, and Microsoft Office is essential.
- Ability to communicate effectively through various channels.
- Understanding of efficiency, workload, and workflow.
- Willingness to work on a 6-month contract.
Hire Resolve is a leading recruitment agency, and our client is offering a highly competitive salary for this role based on experience.
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