Insurance Consultant
10 hours ago
We are seeking a highly skilled Insurance Consultant to join our team at CallForce. As an Insurance Consultant, you will be responsible for providing end-to-end service and support to brokers, focusing on commercial insurance and policy administration.
Key Responsibilities:- Provide telephonic and email support to intermediaries, authorized representatives, and broker services.
- Deal with general insurance and policy-specific enquiries.
- Issue new policies, maintain existing policies, and handle renewals and agri aspects of policies.
- Assist in resolving insurance queries within required timeframes and compliance requirements.
- Undertake client follow-ups when policies are cancelled to ascertain reasons and attempt to retain policies.
- Adjust premiums in line with new asset values.
- Manage client expectations on expected turnaround times for submitted requests.
- Adhere to underwriting criteria and regional requirements.
- Assist in profiling clients with suitable products and underwriting criteria.
- Advise brokers to ensure clients' needs are met in terms of correct cover and product.
- Assist in implementing solutions for improvement.
- Matric/Grade 12
- 60 commercial lines FAIS credits
- A relevant insurance-related qualification (e.g., NQF level 5) would be advantageous
- Proven work experience in commercial, agriculture policy administration, and underwriting within the short-term insurance industry
- Minimum of 3 years' experience in short-term insurance commercial lines and/or Agri assets
- 08h00 – 17h00 Monday to Friday
Please note that if you do not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
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