Relationship Management Executive

1 week ago


Port Elizabeth, Eastern Cape, South Africa Abantu Staffing Solutions Full time
Key Responsibilities
This position involves managing a portfolio of high-value Premium Segment relationships through partnering for growth using an ecosystem mindset. The role requires proactively providing a high-end differentiated service with premium solutions that add value. Key responsibilities include developing and executing strategic plans to grow a portfolio of high-value Premium Segment clients, ensuring consistent revenue growth and client retention, cultivating and maintaining strong professional relationships with key decision-makers within client organisations, positioning oneself as a trusted financial advisor, conducting thorough analyses of clients' business needs and financial objectives to identify opportunities for cross-selling and upselling premium banking solutions, collaborating effectively with internal stakeholders across various departments to deliver tailored, high-end financial services that meet and exceed client expectations, implementing a proactive approach to risk management, ensuring compliance with all relevant regulatory requirements and internal policies, monitoring market trends and competitive landscape to identify new opportunities and potential threats to the Premium Segment portfolio, preparing and delivering comprehensive financial presentations and proposals to senior executives of client organisations, managing and resolving complex client issues with utmost professionalism and urgency, maintaining the bank's reputation for excellence in customer service, consistently achieving and exceeding performance targets related to portfolio growth, client satisfaction, and revenue generation, and mentoring and guiding junior team members, fostering a culture of excellence and continuous improvement within the Premium Segment division.

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