Security Operations Manager

4 days ago


East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time
Job Overview

The primary responsibility of this position is to ensure that all site-specific security requirements are met and that the client's needs are efficiently and professionally catered to at all times. This involves ensuring the posting of Security Officers at the site and taking proactive measures to secure the premises.

Main Responsibilities:
  • Maintaining good relations between us and the client regarding security services rendered
  • Daily feedback and liaison with management and client
  • Compiling, distribution, and communication of daily, weekly, and monthly reports
  • Incident, accident, and investigation reporting
  • Obtaining statements for investigations
  • Ensuring timely posting of Security Officers for full site coverage on both day and night shifts
  • Verifying contractual requirements for Security Officers as stipulated by the client
  • Monitoring technology-based resources
  • Evaluating service levels provided and recommending improvements to the client
  • Assessing client premises to minimize risky access and create barriers to potential criminals
  • Auditing access registers and generating exception reports
  • Managing security staff, including leave, site changes, rostering, and administrative queries
  • Project management for new business and smooth takeover thereof
  • Handling HR/IR-related queries promptly and professionally
  • Investigating incidents and submitting incident reports
  • Attending meetings with management and clients


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