Senior Business Solutions Analyst

7 days ago

Cape Town, Western Cape, South Africa H2R Full time

Senior Business Solutions Analyst – Hybrid Position

Are you a skilled Senior Business Solutions Analyst with a passion for transforming complex business requirements into actionable, effective solutions? Our client, a leader in the investment administration industry, is looking for an experienced Business Solutions Analyst to join their dynamic team. This hybrid role combines on-site collaboration with remote flexibility, perfect for a seasoned professional who thrives in a role with significant business influence.

About the Company

Our client's vision is to be recognized as the premier investment administrator in South Africa. Their mission is grounded in exceptional quality and engagement, powered by a team of skilled professionals aligned by a unique and supportive culture. They aim to make a lasting impact on the community, fostering a business that values integrity, excellence, courage, ownership, and humanity. Their leadership approach promotes empowerment, trust, and an entrepreneurial spirit with a principle-centered philosophy.

Purpose of the Role

As the Senior Business Solutions Analyst, you will lead end-to-end business analysis for client and internal change requests, new products, and client onboarding initiatives. Your first project will involve spearheading the approach and strategy document for a critical core system upgrade. This includes performing a comprehensive gap analysis between current and future functionality, defining detailed requirements, and guiding system implementation processes. Reporting directly to the Business Solutions Manager, you will collaborate with other business analysts to drive this project to successful completion and later transition into other business-critical initiatives.

Key Responsibilities

  • Business Case Development: Create well-reasoned business cases that align with client and company objectives.
  • Process and Data Mapping: Conduct thorough mapping exercises to ensure solutions align seamlessly with business needs.
  • Gap Analysis: Perform detailed comparisons between existing and new systems, defining necessary upgrades or changes.
  • Requirements Definition: Document functional, non-functional, and data requirements comprehensively to support system upgrades and new implementations.
  • Testing and Quality Assurance: Participate actively in the testing phase, ensuring solutions meet all business and technical specifications.
  • SDLC Participation: Engage fully in the Software Development Life Cycle, utilizing both Agile and hybrid methodologies to drive successful project outcomes.

Essential Experience

  • Industry Knowledge: At least 8 years of experience in Unit Trust and Linked Investment Service Provider (LISP) administration, specifically with Discretionary and Life and Retirement products.
  • Senior BA Expertise: 5+ years in a senior business analysis role, demonstrating excellence in business case creation, requirement analysis, and process definition.
  • Project Management Skills: Proven experience in driving project outcomes, implementing improvements, and working seamlessly within a project team.
  • Methodological Proficiency: Familiarity with Agile and Waterfall methodologies and the adaptability to apply each as appropriate.

Ideal Qualifications

  • Education: A relevant tertiary qualification or progress toward one is preferred.
  • Certification: Advanced Business Analysis certification is essential to meet the demands of this role.

Required Competencies and Attributes

  • Detail-Oriented: Exceptional attention to detail and a commitment to delivering client-focused solutions.
  • Organized and Structured: An ability to maintain a structured approach to complex analysis and documentation tasks.
  • Analytical and Critical Thinking: Ability to translate complex business flows into simplified, structured models.
  • Integrity: Demonstrated honesty and commitment to ethical standards in every interaction.
  • Self-Driven and Proactive: A natural self-starter who is outcome-focused and can drive projects to completion with minimal supervision.
  • Strong Communication Skills: Excellent communication and stakeholder management capabilities, with the ability to influence and drive consensus.
  • Adaptability: Agile in approach, able to pivot as project needs evolve.

Required Technical Skills

  • Microsoft Office: Proficiency in the full Microsoft Office suite, particularly Advanced Excel and Visio (or equivalent).
  • System Knowledge: Familiarity with Flexcube and SQL is essential.
  • Desirable Skills: Experience with workflow applications and Digiata is advantageous.

Why Choose Us

This is an exceptional opportunity for an experienced Senior Business Solutions Analyst to make a meaningful impact in a thriving, client-centered environment. You'll be part of a team that prioritizes integrity, excellence, and humanity and works to create lasting positive change within the industry. If you're passionate about driving impactful solutions, aligning business and technical goals, and contributing to the #1 investment administration company in South Africa, this role is for you.

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