System Workflow Designer

2 weeks ago


Johannesburg, Gauteng, South Africa Centrax Digital Full time
Job Summary

Centrax Digital seeks an experienced System Analyst to join our team. As a key member of our team, you will be responsible for designing system workflows, supporting development, and ensuring seamless integration across platforms.

About the Role
  • Collaborate with stakeholders to understand business objectives and challenges.
  • Analyze existing workflows and processes within Zoho One, Newgen Software, and custom solutions to identify opportunities for improvement.
  • Document functional and technical specifications that translate business needs into actionable development tasks.
  • Work closely with finance teams to optimize Zoho Finance Suite processes and integrations.
Key Responsibilities:
  1. Business & Requirements Analysis
    • Gather business requirements through collaboration with stakeholders.
    • Conduct thorough analysis of existing workflows and processes.
    • Develop functional and technical specifications.
    • Optimize Zoho Finance Suite processes and integrations.
  2. Solution Design & System Architecture
    • Design scalable and efficient system workflows aligned with Centrax's project phases.
    • Ensure seamless integrations between Zoho One, Newgen Software, and third-party applications.
    • Develop system architecture blueprints for new implementations and upgrades.
    • Support pricing model development by defining system complexity and resource requirements.
    • Assist in optimizing custom software solutions for specific business needs.
  3. Collaboration & Communication
    • Act as a liaison between business teams, developers, and project managers.
    • Ensure proposed digital solutions align with Centrax's Growth & Solutions strategy.
    • Partner with the Digital Account Executive to assess and refine client requirements.
    • Assist in change management efforts, ensuring smooth adoption of system improvements.
  4. Implementation, Testing & Support
    • Oversee User Acceptance Testing (UAT) to validate system performance and functionality.
    • Collaborate with Senior Zoho Developers to implement system customizations and optimizations.
    • Provide user training and support for newly implemented digital solutions.
    • Troubleshoot Zoho One, Newgen Software, and custom software issues and work on continuous improvement initiatives.
  5. Continuous Improvement & Compliance
    • Ensure compliance with data security regulations across all financial and business operations.
    • Monitor system performance, identify areas for enhancement, and recommend improvements.


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