System Workflow Designer
2 weeks ago
Centrax Digital seeks an experienced System Analyst to join our team. As a key member of our team, you will be responsible for designing system workflows, supporting development, and ensuring seamless integration across platforms.
About the Role- Collaborate with stakeholders to understand business objectives and challenges.
- Analyze existing workflows and processes within Zoho One, Newgen Software, and custom solutions to identify opportunities for improvement.
- Document functional and technical specifications that translate business needs into actionable development tasks.
- Work closely with finance teams to optimize Zoho Finance Suite processes and integrations.
- Business & Requirements Analysis
- Gather business requirements through collaboration with stakeholders.
- Conduct thorough analysis of existing workflows and processes.
- Develop functional and technical specifications.
- Optimize Zoho Finance Suite processes and integrations.
- Solution Design & System Architecture
- Design scalable and efficient system workflows aligned with Centrax's project phases.
- Ensure seamless integrations between Zoho One, Newgen Software, and third-party applications.
- Develop system architecture blueprints for new implementations and upgrades.
- Support pricing model development by defining system complexity and resource requirements.
- Assist in optimizing custom software solutions for specific business needs.
- Collaboration & Communication
- Act as a liaison between business teams, developers, and project managers.
- Ensure proposed digital solutions align with Centrax's Growth & Solutions strategy.
- Partner with the Digital Account Executive to assess and refine client requirements.
- Assist in change management efforts, ensuring smooth adoption of system improvements.
- Implementation, Testing & Support
- Oversee User Acceptance Testing (UAT) to validate system performance and functionality.
- Collaborate with Senior Zoho Developers to implement system customizations and optimizations.
- Provide user training and support for newly implemented digital solutions.
- Troubleshoot Zoho One, Newgen Software, and custom software issues and work on continuous improvement initiatives.
- Continuous Improvement & Compliance
- Ensure compliance with data security regulations across all financial and business operations.
- Monitor system performance, identify areas for enhancement, and recommend improvements.
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