Client Advocate and Solutions Expert
5 days ago
We're seeking a skilled Client Advocate and Solutions Expert to join our team at AssetPool.
This role requires a unique blend of technical expertise, business acumen, and interpersonal skills to build and maintain strong client relationships, ensure successful adoption and continued use of our platform, and drive customer satisfaction and retention.
- Key Responsibilities:
- Act as the primary point of contact for assigned clients, building trust and rapport.
- Develop customized solutions and workflows tailored to client needs.
- Collaborate with internal teams to resolve client issues and concerns.
Requirements and Qualifications:
- Strong analytical thinking skills to identify trends and make data-driven recommendations.
- Leadership skills to take initiative and influence outcomes.
- Passion for understanding and delivering on client needs.
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