Care Home Administrator Position

1 week ago


Benoni, Gauteng, South Africa Gateway Full time

Company Overview:

Gateway is a leading provider of care services, dedicated to delivering exceptional support to individuals in need. Our team shares a commitment to excellence, compassion, and innovation, striving to make a positive impact on the lives of our residents.

Job Description:

The Senior Care Services Coordinator will play a vital role in ensuring the smooth operation of our care home. As a key member of the administration team, this individual will be responsible for managing reception services, coordinating admissions, and maintaining accurate records.

Key Responsibilities:

  1. Manage Reception Services: Provide a welcoming experience for prospective residents, respond to enquiries, and ensure seamless communication with the Home Manager and other departments.
  2. Coordinate Admissions: Work closely with the Home Manager to facilitate the admission process, ensuring all necessary documents are completed and signed prior to admission.
  3. Maintain Administration Systems: Ensure accurate and up-to-date records, including resident contracts, payroll, and financial transactions.
  4. Liaise with Departments: Communicate effectively with payroll, procurement, finance, and HR departments to ensure timely and accurate processing of administrative tasks.

Required Skills and Qualifications:

  • Prior experience as a care home administrator or in a related field is essential.
  • A welcoming and approachable demeanor is crucial for providing exceptional customer service.
  • Strong communication and interpersonal skills are necessary for effective collaboration with colleagues and residents.
  • The ability to work independently and as part of a team is vital for achieving excellent results.

Benefits:

  • A competitive salary package.
  • A comprehensive benefits program.
  • Ongoing training and development opportunities.


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