Project Manager

2 months ago

Johannesburg, Gauteng, South Africa NTT DATA Full time

Job Overview

The Senior Associate Client Project Manager plays a crucial role in leading and directing concurrent client projects classified as standard. This position may also be involved in larger-scale projects supervised by a Senior Project and/or Programme Manager.

Key Responsibilities

  • Interface with all project stakeholders to take projects from original concept through to final implementation, ensuring seamless delivery and client satisfaction.
  • Contribute to the pre-sales process by providing proposals that meet client needs and expectations.
  • Ensure that projects deliver the as-sold solution, remain within baseline budget, and are completed on time while achieving quality criteria and maintaining client satisfaction.
  • Manage client satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
  • Manage the entire project lifecycle, ensuring that client requirements are met, timelines are adhered to, and deliverables are achieved.
  • Ensure effective project planning, stakeholder management, team coordination, risk mitigation, and quality assurance.

Requirements

  • Strong project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
  • Ability to establish strong relationships with internal stakeholders and external clients.
  • Excellent client-centricity skills and ability to work at client sites.
  • Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
  • Excellent written and verbal communication skills.
  • Excellent team-building skills and ability to work in high-pressure environments.
  • Ability to manage urgent asks simultaneously.
  • Good business acumen and commercial skills.
  • Collaborative, passionate, strong initiative, self-driven with a commitment to succeed.
  • Decisive with good attention to detail ability.
  • Works on problems of moderate scope, often varied and nonroutine where analysis requires a review of a variety of factors.
  • Focuses on providing standard professional advice and creating initial analysis for review.

Preferred Qualifications

  • Project Management degree or equivalent with a moderate level of related experience.
  • Relevant project management certifications preferably PMP.
  • ITIL certification is preferable.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.

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