Chief IT Infrastructure Officer
5 days ago
We are seeking a highly skilled Chief IT Infrastructure Officer to join our team at Jordan HR.
Job SummaryThe Chief IT Infrastructure Officer will be responsible for leading IT projects, including the design and deployment of new hardware and services. This role will also involve facilitating and maintaining hardware ordering systems, providing end-user support, and managing software and hardware requirements.
Responsibilities- IT Project Management: Lead IT projects, including designing and deploying new hardware and services.
- Hardware Ordering Systems: Facilitate and maintain hardware ordering systems to ensure smooth operations.
- End-User Support: Provide IT end-user support relating to personal workspace infrastructure (PCs, MFDs, mobile phones, fixed telephony, and video conferencing) as well as industrial workspace infrastructure (production printers, scanners, BVIS, and DLOG devices).
- VIP Support: Offer VIP support to high-priority individuals or teams.
- Software and Hardware Management: Administer and steer software and hardware requirements to ensure optimal performance.
- Hardware Lifecycle Management: Manage the lifecycle of CLIENTS-approved hardware.
- Model-1 & Model-2 Production Devices: Support the steering of Model-1 & Model-2 production devices with full IT support.
- Vendor and Supplier Management: Manage IT vendors and suppliers for all end-user services, solutions, and hardware deliveries.
- Incident and Problem Management: Resolve IT incidents and problems using incident management best practices.
- Change Management: Coordinate change management activities as required within the business.
- Budget Control: Monitor and control employee telecommunications costs, including mobile, fixed, and data usage expenses.
To succeed in this role, you will need:
- Strong Technical Skills: Proficiency in IT project management, hardware deployment, and software administration.
- Excellent Communication Skills: Ability to effectively communicate with stakeholders, including employees, vendors, and clients.
- Leadership Skills: Proven leadership skills to manage a team of IT professionals.
- Problem-Solving Skills: Strong problem-solving skills to resolve complex IT issues.
The estimated salary range for this position is $80,000 - $120,000 per annum, depending on experience and qualifications.
BenefitsAs a valued member of our team, you will enjoy a range of benefits, including:
- Competitive Salary: A market-competitive salary based on your skills and experience.
- Bonuses and Incentives: Opportunities for bonuses and incentives tied to individual and team performance.
- Professional Development: Access to training, development programs, and mentorship to enhance your skills and career progression.
- Health Insurance: Comprehensive health insurance coverage for you and your family.
- Retirement Plan: A contributory retirement plan to help you plan for your future.
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