Dynamic Business Operations Specialist

3 days ago


Randburg, Gauteng, South Africa SPECD (Pty) Ltd Full time
Job Overview
SPECD (Pty) Ltd is seeking a skilled Production Support Analyst to join our team in Johannesburg, Sandton. As a key member of our operations department, you will play a crucial role in ensuring the reliability and quality of our products.

About the Role
This 12-month contract position offers an exciting opportunity for a dynamic individual to contribute to our company's success. As a Production Support Analyst, you will be responsible for providing technical support for production environments, troubleshooting and resolving issues in a timely manner, and coordinating product deployments and releases to minimize disruptions to production services.

Key Responsibilities:
  • Production Support: Offer technical assistance for production environments, resolve production issues efficiently, and maintain thorough documentation of production processes and incident reports.
  • Business Analysis: Collaborate with stakeholders to gather business requirements, analyze existing processes, design effective solutions, communicate with technical and non-technical stakeholders, and develop reports to provide insights into business performance.

Required Skills and Qualifications:
This role requires a strong understanding of Agile and Scrum frameworks, experience with Data & Analytics, and familiarity with tools such as AzureDevops, AWS suite, QuickSight. The ideal candidate should have 1-3 years of experience in production support and business analysis, preferably in a global markets environment. Strong knowledge of Data & Analytics, Agile and Scrum frameworks, and experience with relevant technologies are highly desirable.

Salary and Benefits:
The estimated salary for this position is R800,000 - R1,200,000 per annum, based on qualifications and previous earnings. The compensation package will be determined accordingly.

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