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IT Infrastructure Protection Professional

1 week ago

Durban, KwaZulu-Natal, South Africa City Logistics Full time
About Our Team

We are a dynamic team at City Logistics, passionate about supply chains and the importance of adding maximum value. We provide cost-effective solutions and the highest service levels, with an extensive network throughout Southern Africa developed over 30 years.

Job Description

We currently have an opportunity for an IT Security Technician to join our team. This position requires a variety of specialised skills and applied patience. A security technician has a single place to work from, however is required to support multiple, different, and forever changing environments.

Key Responsibilities
  1. General Security Checks:
  • Monitor the security of Endpoint using Microsoft 365 Defender and remediate if needed.
  • Analyse McAfee database Daily report.
  • Monitor traffic coming through our firewall using Forticloud.
  • Check device compliance using Microsoft Intune and clean up stale devices on O365.
  • Check on vulnerabilities on our servers using Rapid 7.
Patching and Server Administration:
  • Daily check the Rapid7 dashboard for any vulnerabilities which are then patched. These include Software updates, registry edits and the configurations of the servers' settings.
  • Servers are also rebooted after hours throughout the week and every Sunday the LMS servers are rebooted as they servers that are required to be up during the week.
N-Able Patch Management:
  • Monthly Auto-patching takes place, where monthly Windows updates are pushed to our servers.
  • This includes manually approving updates for each server.
  • Maintenance of the N-Able server is done on a weekly basis, this involves making sure all our servers are reporting back to the N-Able servers and making sure all client connectors are operational.
Identity and Access Management:
  • Create VPN accounts and domain accounts and issue credentials to the users.
  • Modify or remove User's Access or rights on our network.
  • Keep accurate register of all external users with access to our network, this register is modified on a daily-weekly basis.
  • Creation of accounts on Osirium PAM solution.
  • Assists users with issues regarding Access to VPN.
Documentation:
  • Compilation of company security policies and Standard operating procedures.
  • Understanding CIS 18 Controls and reporting on.
  • Ability to manage End User frustrations effectively, and exercise the patience needed to communicate to End Users who may often be unhappy.
  • Ability to follow predefined procedures and escalate timeously to the Security Manager where required.
  • Ability to meet deadlines and complete daily tasks within SLA timeframes.
  • Ability to use knowledge base resources to resolve problems.
  • Good attitude towards work and colleagues.
  • Consistent, prompt delivery of often common or repetitive tasks.
  • Punctuality when keeping appointments and awareness of written tone.
  • Knowledge of information Security Governance.
  • Knowledge of Vulnerability and Risk Management.
  • Information Security and Design.
  • Understanding Anti-Virus software, Intrusion Detection Systems.