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Automotive Service Representative

2 weeks ago

Randburg, Gauteng, South Africa The Talent Room Full time
Service Advisor Role

The Talent Room is hiring a skilled Service Advisor to provide exceptional customer service and support our workshop team. As a Service Advisor, you will be responsible for scheduling service appointments, creating job cards, and allocating work to technicians.

Key Responsibilities:

  • Schedule service appointments and create job cards.
  • Allocate work to technicians based on skill and availability.
  • Coordinate between technicians and customers for updates or approvals.
  • Track the progress of each vehicle and communicate updates.
  • Prepare accurate quotations for services and repairs.
  • Finalize invoices, explain costs to customers, and process payments.

Requirements:

  • Grade 12 (Matric)
  • 2–5 years of experience in a similar role
  • Strong technical knowledge of automotive systems
  • Conflict resolution and problem-solving abilities