Parts Sales Representative
4 weeks ago
Main Job Functions:
- Meet and exceed client expectations by providing accurate and timely supply of parts.
- Develop and implement sales strategies to achieve sales goals.
- Build and maintain strong relationships with customers through effective communication and feedback.
- Provide quotations and follow up on lost quotes in a timely and accurate manner.
- Order parts with the authority of the Parts Manager and resolve customer queries.
- Collaborate with cross-functional teams to achieve business objectives.
Main Responsibilities:
- Understand and meet client needs and requirements, timeously and supply correct parts.
- Check stock availability and provide feedback within an hour.
- Locate parts required and deliver timeously and identify parts not in stock and commission sales.
- Do quotations timeously and accurately and follow-up on lost quotes.
- Order Parts, with the authority of the Parts Manager.
- Resolve customer queries.
- Meet and exceed agreed targets.
- Follow up on clients and back orders.
- Friendly, polite, and courteous towards all customers.
- Develop yourself to provide customer satisfaction, gain product knowledge, improve skills and attitude, set a good example for fellow employees.
- Cross departmental disciplines.
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