Shift Manager

6 days ago


Cape Town, Western Cape, South Africa Level-Up Full time
{"Job Overview": "

We are seeking a highly skilled and experienced Shift Manager to oversee operations within our designated shift at Level-Up. As a Shift Manager, you will be responsible for ensuring efficient management of staff and resources, with a strong focus on employee relations and compliance with company policies and regulations.

", "Key Responsibilities": "
  • Operational Management: Oversee daily operations within your shift, ensuring all tasks are performed efficiently and in accordance with company standards.
  • Staff Supervision: Lead and manage a team of employees, including scheduling, performance monitoring, and providing guidance.
  • Employee Relations: Handle employee-related issues, including chairing disciplinary hearings, issuing warnings, and maintaining clear and effective communication with staff.
  • Compliance: Ensure compliance with company policies, health and safety regulations, and legal requirements.
  • Reporting: Maintain accurate records of shift activities, incidents, and staff performance.
", "Qualifications and Experience": "
  • Education: Must have a tertiary qualification, at least NQF Level 6.
  • Experience:
    • Minimum of 5 years experience in operations, including roles in security, cleaning, or warehouse management.
    • Minimum of 5 years experience in management or supervisory positions.
    • Proven experience in employee relations, including handling disciplinary procedures and issuing warnings.
", "Skills and Attributes": "
  • Strong leadership and team management abilities.
  • Excellent problem-solving and decision-making skills.
  • Ability to work effectively under pressure and handle challenging situations.
  • Strong interpersonal skills and the ability to interact with a diverse team.
  • Proactive, with a strong sense of initiative and operational efficiency.
", "Additional Information": "
  • Shift Work: The role requires flexibility to work on a roster that includes weekends and public holidays, with 12-hour shifts (day or night).
  • Benefits: There are no additional benefits or guaranteed bonuses associated with this position.
", "Language": "en"}
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