Administrative Assistant

3 days ago


Nelspruit, Mpumalanga, South Africa MANCOSA Full time

About Our Institution


MANCOSA is a registered and accredited higher education provider offering undergraduate and postgraduate business qualifications through distance education.



Job Summary

We are seeking an Administrative Assistant to join our team at the Nelspruit Learning Centre. The successful candidate will provide essential administrative support, facilitate student registration, and contribute to the delivery of high-quality customer service.



Key Responsibilities

  1. Advising prospective students on available study options.
  2. Managing the student registration process from start to finish.
  3. Attending training sessions to enhance knowledge and skills.
  4. Ensuring the smooth operation of administrative tasks.
  5. Collaborating with student recruitment consultants to address administration-related queries.
  6. Updating statistics control sheets on a daily basis.
  7. Submitting completed control sheets to the Registry department.
  8. Verifying details in MANMIS/CRM.
  9. Supporting pre-selections verification activities.
  10. Preparing and administering workshops in the region.
  11. Responding to email queries within the required timeframe.
  12. Providing guidance to students regarding workshop-related matters.
  13. Offering pastoral care to students.
  14. Delivering online and in-library assistance.
  15. Creating an engaging user experience in physical and online library spaces.
  16. Setting up Zoom sessions.
  17. Addressing student queries and resolving issues.


Requirements

  • Relevant diploma or degree.
  • At least 1-2 years of work experience in an office environment.
  • Excellent computer skills.
  • Able to work effectively under pressure.
  • Strong communication and interpersonal skills.
  • Prioritization and time management skills.
  • High level of ethics and confidentiality.


Working Conditions


The successful candidate must be willing to work during workshops and overtime when necessary.



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