Senior Product Manager Leader

1 day ago


Nelspruit, Mpumalanga, South Africa Nedbank Full time
About This Role

We're seeking a highly experienced and visionary Senior Product Manager to lead our sales engineering team at Nedbank. In this role, you'll be responsible for guiding and empowering a high-performing team to drive growth by converting prospects into customers, delivering exceptional onboarding experiences, retaining customers, and creating a differentiated customer support experience.

As a senior leader, you'll partner with executive leadership to shape and execute strategies that position Nedbank as a market leader for agency solutions. You'll develop and articulate the long-term vision for the sales engineering function, aligning team goals with the company's overall business objectives.

Key Responsibilities
  • Vision and Strategy Development: Develop and articulate the long-term vision for the sales engineering function, aligning team goals with Nedbank's overall business objectives.
  • Customer Acquisition & Retention: Support sales engineers in developing consultative sales approaches to convert agencies into Nedbank program members. Ensure the team delivers exceptional onboarding experiences, equipping agencies with the knowledge and tools to succeed.
  • Operational Excellence: Define and track key performance metrics for the team, ensuring alignment with company goals.
  • Cross-Functional Collaboration: Lead cross-functional initiatives to innovate customer acquisition, onboarding, and retention strategies, ensuring alignment across all Nedbank teams.


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