Account Manager

2 weeks ago


Cape Town, Western Cape, South Africa The Legends Agency Full time

Job Title: Account Manager - Client Success

 

About The Legends Agency:

We are an innovative platform dedicated to enhancing user experience through exceptional services. Our focus on customer satisfaction drives everything we do, and we aim to build strong, lasting relationships with our clients.

 

Role Overview:

We are seeking an experienced Account Manager - Client Success to join our team. As a key member of our client success team, you will be responsible for ensuring the seamless integration of our platform into our clients' operations, building strong relationships, and providing ongoing support and assistance.

 

Key Responsibilities:

  • Client Onboarding: Lead the onboarding process for new clients, ensuring timely and efficient deployments.
  • Relationship Management: Build and maintain strong relationships with clients, serving as their primary point of contact and advocate within the company.
  • Installation Management: Oversee the installation of our software, coordinating with internal teams to ensure successful implementations.
  • Proactive Monitoring: Monitor software performance to identify trends or potential issues, taking proactive steps to address concerns before they impact client satisfaction.
  • Client Support: Provide ongoing support and assistance to clients, addressing inquiries and resolving any issues that arise.
  • Training and Education: Conduct training sessions for clients to enhance their understanding of our platform and its features, empowering them to maximize their use of our services.
  • Feedback Collection: Gather and relay client feedback to internal teams, contributing to product improvements and service enhancements.
  • Renewals and Upselling: Collaborate with the sales team to identify opportunities for upselling and ensure successful contract renewals.

 

Qualifications:

  • Bachelor's degree in Business, Communications, or a related field (preferred)
  • 3+ years of experience in account management or client success, preferably in a tech or SaaS environment.
  • Strong understanding of client onboarding and installation processes.
  • Excellent communication and interpersonal skills, with a focus on relationship building.
  • Proactive problem-solving abilities and a customer-centric mindset.
  • Experience in monitoring software performance and using data to inform decision-making.
  • Familiarity with CRM and client success tools.
  • Ability to work independently and collaboratively in a fast-paced environment.

 

Why Choose Us:

We offer a competitive salary of R850,000 per annum, comprehensive benefits, and opportunities for growth and career development in a dynamic and innovative environment.

 


  • Accounting Manager

    6 days ago


    Cape Town, Western Cape, South Africa West Coast Personnel Full time

    At West Coast Personnel, we are seeking an experienced Accounting Manager to join our team. The estimated salary for this role is $80,000 - $110,000 per year, depending on experience.Job Description:The ideal candidate will have a strong background in accounting and financial management, with proficiency in Xero. They will be responsible for transaction...

  • Accounting Manager

    1 week ago


    Cape Town, Western Cape, South Africa Conova Recruitment Full time

    About the RoleThe successful candidate will have a strong background in accounting and finance, with experience in managing financial data, conducting financial analysis, and providing financial guidance to other departments. A good understanding of Xero accounting software and SAIPA qualification is preferred.In this role, you will work closely with the...

  • Accounting Manager

    1 month ago


    Cape Town, Western Cape, South Africa Communicate Recruitment Full time

    Company OverviewAt Communicate Recruitment, we are committed to providing exceptional services to our clients and candidates. Our team is dedicated to delivering results-driven solutions that meet the evolving needs of the industry.Job DescriptionWe are seeking a highly skilled Accounting Manager to join our team. The successful candidate will be responsible...

  • Accounting Manager

    4 weeks ago


    Cape Town, Western Cape, South Africa Communicate Recruitment Full time

    We are seeking a highly skilled Accounting Manager to join our team at Communicate Recruitment.This is a fantastic opportunity to take your accounting career to the next level and work with a dynamic and growing company.Job SummaryThe successful candidate will be responsible for managing all aspects of financial reporting, including preparing and reviewing...

  • Accounting Manager

    2 weeks ago


    Cape Town, Western Cape, South Africa Mirror Images Full time

    Key ResponsibilitiesOversee all aspects of accounting, including financial reporting, budgeting, and forecastingManage our financial systems, including general ledger, accounts payable, and accounts receivableAnalyze financial data to identify trends and areas for improvementProvide insightful recommendations to improve our financial performanceWe estimate...

  • Accounts Manager

    1 week ago


    Cape Town, Western Cape, South Africa Kencorp Full time

    Job SummaryWe are seeking a skilled Accounts Payable Clerk to join our team at Kencorp. As an Accounts Payable Clerk, you will be responsible for managing financial transactions, processing invoices, and maintaining accurate records.ResponsibilitiesTransaction Management: Review and verify invoices, purchase orders, delivery notes, and other supporting...

  • Accounting Manager

    6 days ago


    Cape Town, Western Cape, South Africa West Coast Personnel Full time

    Job Overview:We are seeking an experienced Accountant to manage our financial records and tasks in the Insurance Industry.


  • Cape Town, Western Cape, South Africa Arvo Full time

    About the Role:Arvo is seeking a highly experienced Senior Accounting Manager to join their remote team in Cape Town, South Africa. As a key member of the UK accounting practice, you will oversee the day-to-day operations, ensuring seamless delivery of services to clients.Key Responsibilities:Team Leadership & Management: Supervise and mentor the existing...


  • Cape Town, Western Cape, South Africa Recruitment Solutions Full time

    We are recruiting for a highly skilled Financial Manager to join our team at Recruitment Solutions.About the Role:This is an exciting opportunity for a seasoned Financial Manager to take on a leadership role, driving financial performance and growth across the organization.Key Duties:Develop and maintain financial models, forecasts, and budgetsProvide expert...


  • Cape Town, Western Cape, South Africa Humankind Group Full time

    Job DescriptionWe are seeking an Accounting and Budgeting Manager to join our team at Humankind Group. This is an exciting opportunity for a motivated individual to take on a challenging role and contribute to the success of our organization.About the RoleThis position will be responsible for managing the accounting and budgeting functions of our companies,...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Job Title: Creditor Account ManagerWe are seeking a detail-oriented and organized Creditor Account Manager to join our finance team at The Legends Agency. Based in Kuilsrivier/Brackenfell/Kraaifontein/Klapmuts/Paarl/Wellington, Western Cape, this role is responsible for managing credit transactions and reconciliations across multiple accounts.The ideal...


  • Cape Town, Western Cape, South Africa Tower Group Full time

    Job DescriptionWe are seeking an experienced Financial Account Manager to join our team at Tower Group.About the RoleThis is a permanent position based in the Northern Suburbs of Cape Town, South Africa.Key Responsibilities:Daily Duties:Process electronic fund transfers, credit card payments, and cash payments.Allocate and reconcile customer accounts, as...


  • Cape Town, Western Cape, South Africa Ad Talent Full time

    **Job Overview:**We are seeking a highly skilled Account Management Associate to join our team at Ad Talent. As an Account Management Associate, you will play a critical role in supporting our Account Managers in the day-to-day management of client accounts, ensuring the successful execution of client projects, and maintaining accurate records.About the...


  • Cape Town, Western Cape, South Africa CA Support Full time

    **Job Description:**We are seeking a Consignment Account Manager to join our team at CA Support. As an experienced accounting professional, you will be responsible for managing consignment accounts for our business's foreign operations.You will work closely with our team to ensure accurate financial records and timely payments to suppliers. This is a...


  • Cape Town, Western Cape, South Africa Vine Recruitment Full time

    Job Title: Consignment Accounting ManagerCompany OverviewVine Recruitment is a leading recruitment agency specializing in the hiring of top talent for various industries.Salary$65,000 - $85,000 per annum, depending on experience.Job DescriptionWe are seeking an experienced Consignment Accounting Manager to join our team. The successful candidate will be...


  • Cape Town, Western Cape, South Africa GG Financial Recruitment Full time

    Job Title: Financial Account ManagerAbout the Role:The successful candidate will be responsible for managing debtor accounts and ensuring timely payment from customers.Key Responsibilities:Manage debtor accounts and ensure timely payment from customersPrepare and send statements to debtors according to company deadlinesEnsure remittance is received from...

  • Accounting Manager

    1 month ago


    Cape Town, Western Cape, South Africa Communicate Recruitment Full time

    We are seeking a highly skilled Bookkeeper to join our team at Communicate Recruitment. The successful candidate will be responsible for performing a full range of bookkeeping functions, including maintaining accurate financial records and preparing the company's Trial Balance.About Us:Communicate Recruitment is a leading provider of recruitment services in...


  • Cape Town, Western Cape, South Africa Time Personnel Full time

    About the Job:We are currently looking for an Accounting Assistant Manager to join our team. The successful candidate will be responsible for managing the day-to-day activities of the accounting team, including assisting in procuring required supplier questionnaires and BBBEE certificates, creating purchase orders and purchase invoices in accounting system,...


  • Cape Town, Western Cape, South Africa Communicate Recruitment Full time

    Career Opportunity: Senior Accountant ManagerWe are seeking an experienced Senior Accountant Manager to join our team. This role will provide the successful candidate with the opportunity to work closely with our management team, driving financial performance and strategy.The ideal candidate will have a Bcom Accounting Degree and a recognized accounting...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: Accounts Payable ManagerWe are seeking a highly skilled Accounts Payable Manager to join our team at ABC Worldwide. This is an exciting opportunity for a seasoned professional to take on a leadership role in managing the accounts payable process.About the Role:Lead and oversee the accounts payable function to ensure timely and accurate payment of...