Department Head
2 weeks ago
Job Overview
The Department Supervisor role at Brights is responsible for ensuring the smooth operation of the department. This involves evaluating and reporting to the Department Manager, maintaining sales targets, and adhering to housekeeping standards.
Key Responsibilities
- Evaluate and report on department performance.
- Maintain sales targets and housekeeping standards.
- Assign staff to specific areas and duties.
- Facilitate departmental meetings and inspections.
- Monitor and manage stock returns and breakages.
- Prepare and submit weekly and monthly reports.
- Plan and prepare work schedules and time attendance.
- Conduct performance reviews and evaluations.
- Train staff members in product knowledge and procedures.
Requirements
- Matric or equivalent qualification.
- Higher Certificate or Diploma (advantage).
- Brights Leadership Training completed.
- Brights Induction (Service Excellence).
- Minimum 2 years' experience in a similar role.
- 3 years' experience in the hardware environment.
- Previous experience in department management.
- Ability to issue disciplinary action and initiate disciplinary enquiries.
- Intermediate level merchandising certificate.
- Product and Stock Management knowledge.
- Internal procedural knowledge.
- Effective communication and planning skills.
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