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Software Implementation and Support Professional

2 weeks ago

Province of North West, South Africa Ascent People Ltd Full time

**Job Description**

We are seeking a skilled Software Implementation and Support Professional to join our team at Ascent People Ltd. In this role, you will work closely with clients to understand their business requirements and implement software solutions that meet their needs. You will also develop and maintain relationships with key stakeholders, analyze complex business problems, and collaborate with cross-functional teams to deliver high-quality results.

This is an excellent opportunity to work on diverse projects and develop your expertise as a subject matter expert in product implementation. You will also have the chance to work with a talented team of professionals who are passionate about delivering exceptional results.

**Key Responsibilities**

  • Work closely with clients to understand their business requirements and implement software solutions that meet their needs.
  • Develop and maintain relationships with key stakeholders, including project managers, sales teams, and customer support personnel.
  • Analyze complex business problems and develop creative solutions using software implementation and support expertise.
  • Collaborate with cross-functional teams to deliver high-quality results and meet client expectations.

**Requirements and Qualifications**

  • At least 3 years of experience in software implementation and support.
  • Strong understanding of IT systems and infrastructure, including Agile principles and methodologies.
  • Excellent communication and interpersonal skills, with the ability to work effectively in project teams and collaborate with stakeholders across the organization.
  • Strong analytical mindset, with the ability to analyze complex problems and develop creative solutions.
  • Degree in Computer Science, Information Technology, or related field.

**Benefits**

  • A competitive salary package, including pension, medical, and other benefits.
  • The opportunity to work on diverse projects and develop your expertise as a subject matter expert in product implementation.
  • A collaborative and supportive work environment, with opportunities for professional growth and development.
  • Regular feedback and coaching from experienced mentors and colleagues.