Insurance Claims Management Specialist

4 weeks ago


CapeTown, South Africa The Recruitment Council Full time
Job Title : Regional Office Claims Consultant

Employment Type : Full-Time

The Recruitment Council is seeking a highly skilled Regional Office Claims Consultant to manage the claims process, ensuring timely and accurate resolutions while adhering to policy terms and company standards.

Role Overview

Key Responsibilities:

  • Oversee the entire claims process for personal and commercial insurance policies.
  • Collect and verify relevant claim documentation.
  • Evaluate claims for validity and appropriate settlement amounts.
  • Coordinate with assessors and stakeholders to expedite claims processing.
  • Ensure compliance with regulatory requirements and company policies.
  • Address inquiries and resolve client issues promptly.
Requirements

Matric (Grade 12) or equivalent; relevant insurance certifications (e.g., NQF Level 4, RE5) are a plus. Strong analytical, communication, and negotiation skills. Attention to detail in document and data management. Detail-oriented and proactive. Customer-focused with a commitment to high-quality service. Collaborative team player.

Company Overview

Leading South African short-term insurance brokerage focused on tailored solutions and exceptional service.



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