Claims Investigator

1 month ago


Cape Town, Western Cape, South Africa Road Accident Fund Full time

We are seeking a highly skilled Claims Investigator to join our team at the Road Accident Fund. The successful candidate will be responsible for investigating and assessing claims lodged against the RAF.

Key Responsibilities
  • Investigate and assess claims lodged by claimants, ensuring that all necessary documentation is obtained and verified.
  • Conduct thorough investigations, including tracing insured drivers and witnesses, obtaining statements, and verifying existing affidavits.
  • Identify potential fraud and corruption, escalating cases to the Forensic Investigation Department as necessary.
  • Provide administrative support, including validating supporting documents and verifying details of claimants and those injured in accidents.
  • Maintain accurate records and files, ensuring confidentiality and adhering to the RAF filing plan.
Requirements
  • NQF 7 (Bachelor's Degree/Advanced Diploma) related qualification.
  • Relevant 3 years' experience in a similar environment.
  • Knowledge of Natis and Cross Check systems.
  • Excellent report writing and communication skills.
What We Offer

A competitive salary package, with an estimated annual salary of **R400,000 - R600,000** depending on experience. The successful candidate will also have access to ongoing training and development opportunities, as well as a supportive and collaborative work environment.



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