Fleet Operations Specialists

3 days ago


Durban, KwaZulu-Natal, South Africa BAKERS Full time
Fleet Trackers Customer Care Agents

At BAKERS, we are seeking highly skilled Fleet Trackers Customer Care Agents to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our fleet management clients.

Key Responsibilities:
  • Real-Time Tracking: Monitor and analyze vehicle locations in real-time using GPS technology to ensure optimal fleet management.
  • Route Optimization: Analyze traffic conditions, road closures, and other factors to suggest the most efficient routes for vehicles, reducing fuel consumption and improving delivery times.
  • Vehicle Diagnostics: Collect and analyze data on vehicle performance metrics such as fuel consumption, engine health, and maintenance schedules to identify potential issues early.
  • Driver Behavior Monitoring: Track driver behavior metrics such as speeding, harsh braking, and idling time to promote safe driving practices and reduce accidents.
  • Alerts and Notifications: Send alerts and notifications to fleet managers in case of emergencies, deviations from planned routes, or unauthorized vehicle use.
  • Integration with Other Systems: Integrate with other systems such as dispatch software, inventory management systems, and customer relationship management tools to provide a comprehensive view of operations.

We are looking for highly motivated and detail-oriented individuals who can provide exceptional customer service and support to our clients. If you have a passion for fleet management and customer service, we encourage you to apply for this exciting opportunity.



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