Customer Service Agent

2 weeks ago


Cape Town, Western Cape, South Africa Tailormade Solution Full time

About the Role:

  • We are seeking a skilled and detail-oriented individual to join our team as a Customer Service Agent.
  • As an Order Coordinator Specialist, you will play a vital role in ensuring the smooth delivery of our customers' orders.
  • The Courier Support Associate will be responsible for assisting customers in collecting their orders, checking and packing items for couriers, and communicating with different departments within the company.
  • This Administrative Assistant - Dispatch position requires strong administrative skills, excellent communication skills, and the ability to work well under pressure.

Key Responsibilities:

  • Assist customers in collecting their orders.
  • Check, mark, and pack items for couriers.
  • Communicate clearly with different departments within the company.
  • Pass messages to relevant persons via email or phone.

Requirements:

  • Good verbal and written communication skills.
  • Attention to detail.
  • Punctuality and sobriety.
  • Ability to work overtime when requested.
  • Perform well under pressure.
  • PC literate and administrative skills.
  • Clear criminal record.
  • 2-3 years experience.

Working with Us:

Tailormade Solution is committed to providing excellent customer service and ensuring the satisfaction of our clients.



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