Cloud Infrastructure Specialist

2 months ago

Cape Town, Western Cape, South Africa Clickcatell Full time

We Are Setting The Pace

At Clickatell, we're a world-class Chat Commerce company that's ambitious to stay ahead of the curve. We're building a culture that's all about dreaming big and doing the right things. We need people who can see the bigger picture and connect the dots to achieve success. In our agile and demanding environment, you'll have to ask the right questions and take smart risks.

We call ourselves Champions. It's not just about what we've done, but also what we're going to do. We're looking for a Cloud Infrastructure Specialist who will drive our organization forward and deliver solutions to our customers.

Purpose

As a Cloud Infrastructure Specialist, you'll be accountable for assisting the SysOps team lead in planning, organizing, controlling, and managing all platforms and implementing related infrastructure strategy. We're looking for an experienced individual to help us manage and develop our cloud infrastructure.

We Do The Right Things

Responsibilities of the Role

  • Be a thought leader with regards to Clickatell's overall cloud adoption strategy.
  • Divisional policy and process formulation, strategic planning, resource coordination, and operational execution of projects and assisting in procurement process.
  • Installation/configuration, operation, maintenance, and monitoring of the Clickatell messaging engine hardware, software, and related infrastructure with a focus on high availability, stability, and security.
  • Work closely with software development teams to facilitate smooth integration of applications with cloud infrastructure.
  • Scripting and coding to automate routine tasks and improve operational efficiency.
  • Technical research and development to enable continuing innovation within the infrastructure.
  • Provide technical support and troubleshooting for cloud-based infrastructure issues.
  • Ensuring network, hardware, operating systems, software applications, and any related procedures adhere to organizational values, enabling staff, customers, and partners.
  • Technical liaison with enterprise customers and vendors as required. Service, maintain, commission, and support global platforms, with a view towards high availability.

We Are On A Learning Journey

Requirements of the Role

  • Related IT qualification / 5+ years in a system administrative position.
  • Red Hat Enterprise Linux certified (RHCE or better) or other appropriate Linux/Unix certification (preferred).
  • Cloud certifications (AWS preferred).
  • Proven experience as a SysOps Engineer or similar role.

Requirements of the Role

  • Experience in virtualisation and cloud environments such as Amazon Web Services (AWS) or similar.
  • Red Hat Enterprise Linux certified (RHCE or better) or other appropriate Linux/Unix certification advantageous.
  • Perl, python, ruby, and/or PHP scripting experience advantageous.
  • Containerisation (Docker/Kubernetes) knowledge advantageous.
  • Operating systems, from bare steel to network services.
  • Containerisation (Docker/Kubernetes) knowledge.
  • Use of CD/CI tools (Anisible/Puppet/Terraform) advantageous.
  • Proven experience in and with a large, ISP-type environment and infrastructure advantageous.
  • Monitoring and alerting experience with Open-Source technologies like Icinga/Nagios, Nagvis, Logstash, Elasticsearch, Graphite, and Kibana Advantageous.
  • Proven experience in production environments of the below is advantageous:
  • SAN storage solutions.
  • Software package building and release management with software tools such as Puppet, Chef, or Salt.
  • Network/OS clustering.
  • Own transport and driver's license beneficial in the rare circumstance where emergency onsite support is required at the data centre.
  • Must understand and demonstrate knowledge of:
    • Networking, from Ethernet to IP.
    • Operating systems, from bare steel to network services.
    • IP networks, including but not limited to working knowledge of DHCP, DNS, SMTP, FTP, HTTP.
    • Minimum of 5 years in a system administrative position.
    • Minimum of 3 years working experience with Unix or derivative.
    • Minimum of 3 years working experience with troubleshooting hardware and/or software.
    • Minimum of 3 years programming or scripting experience (advantageous).
    • Amazon Web Services and Virtualization technologies such as VMware.

Why You Should Join

Perks of the Role

  • Healthcare, Retirement Fund, and Risk benefit company contributions.
  • Quarterly performance incentives.
  • Reimbursable Communication allowances for internet and mobile phone bills.
  • Half-day off on your birthday.
  • 5 personal days leave a year, over and above your annual leave.
  • Hybrid/Remote Working.
  • Home office set-up with laptop, monitor, chair, and UPS.

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