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Microsoft Dynamics Supply Chain Consultant

2 months ago

Midrand, Gauteng, South Africa Decision Inc Full time
Unlock Your Career Potential

We are seeking a highly skilled Microsoft Dynamics Supply Chain Consultant to join our team at Decision Inc. As a key member of our ERP team, you will provide functional and technical consulting services, deliver successful implementation and support for Microsoft Dynamics software projects, and ensure high levels of client satisfaction.

About the Role

Responsibilities include:

  • Providing sales support and working closely with the sales team to assist prospective companies in their Microsoft Dynamics technology assessment
  • Presenting tailored demonstrations of the technology solution and developing statement of work and scope documents
  • Participating in a team completing a Request for Information (RFI), Request for Proposal (RFP) or Request for Quote (RFQ)
  • Performing on-site consulting services for implementation projects, including implementing Microsoft Dynamics Software, leading and/or participating in requirement analysis workshops, and understanding, communicating, interpreting, and documenting business processes and requirements
  • Providing end-user training and end-user support throughout the implementation and assisting Project Manager as required
  • Performing ongoing support services to existing clients, including via email/phone/remote support and on-site visits, and fulfilling SLA requirements
  • Providing customers with information regarding upgrades, assisting in preparation of costing and timelines, and performing upgrade consulting services in accordance with upgrade principles and approved methodologies
  • Documenting services rendered using Decision Inc. time and expense billing system and other project management templates in a timeous fashion and meeting productivity and efficiency standards (billable hours)
Requirements

To be successful in this role, you will need:

  • Minimum 5 years consulting experience and 3 years Microsoft Dynamics Finance and Operations experience
  • Must have participated in at least 3 go-live data conversions, and/or upgrades, and/or full cycle implementations
  • Experience within consulting service environment
  • Knowledge of and experience in one of our service offerings, such as Business Intelligence, Enterprise Performance Management, Business Productivity Solutions etc.
  • Strong problem-solving skills and good communication skills, both written and verbal
  • Ability to explain technical concepts to business people in a language they understand, and business requirements to technical people
  • Ability to successfully manage and maintain strong relationships with a team and clients
  • Effective planning and organizational skills
  • Passionate and ambitious to deliver on the company's strategic plan
  • Understanding how to enhance business with technology
  • Relational thinking (How elements of a solution/program/system fit together)
  • Experience in Customer and Employee Engagement added benefit
  • Well-groomed, pro-active, enthusiastic, upbeat people's person with strong relationship-building skills
  • Excellent organisational skills, attention to detail, self-motivation, and a desire to succeed
  • Possess business consulting, project definition, and planning skills
  • Professional and ethical
  • The ability to work under pressure as part of a highly motivated team