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Software Application Support Professional

1 week ago

Cape Town, Western Cape, South Africa Sybrin Group Full time

Job Description:

This Software Application Support Professional will be responsible for routine troubleshooting and debugging of code faults in the Sybrin software performing critical functions within corporate customer environments.

You will work closely with the Service Delivery team to ensure a seamless operational environment for customers and proactively enhance the customer service experience.

As an emerging leader and expert in the IS industry with some years of experience, you will mentor/coach Junior engineers and demonstrate strong technical proficiency, including programming expertise, problem-solving skills, and adherence to best practices.

  • Routine troubleshooting and debugging of code faults.
  • Proactive enhancement of the customer service experience.
  • Strong technical proficiency, including programming expertise, problem-solving skills, and adherence to best practices.