Workshop Operations Manager

6 days ago


Roodepoort, Gauteng, South Africa Career Circuit Full time

At Career Circuit, we're seeking a seasoned Service Department Head to lead our motorcycle service team to excellence.

Key Responsibilities:

  • Leadership & Team Management: Foster a high-performing team by mentoring, motivating, and managing the workshop and service team to deliver top-notch service and productivity.
  • Customer Service Excellence: Provide exceptional customer service, building long-term relationships and ensuring customer satisfaction.
  • Operational Efficiency: Implement and oversee efficient processes and best practices to streamline workshop operations and reduce turnaround times.
  • Communication: Collaborate closely with the sales team and customers, ensuring timely and accurate communication regarding repairs, services, and technical support.
  • Event Support: Manage technical backup and support during motorsport events, particularly Enduro competitions, working closely with relevant departments.
  • Quality Control: Maintain a hands-on approach to ensure all work is completed to the highest quality standards, including regular audits of work completed.
  • Health, Safety, & Compliance: Oversee adherence to health and safety standards within the workshop, ensuring compliance with all legal requirements and industry standards.
  • Industry Awareness: Stay updated on the latest industry trends, with a particular focus on Enduro and competitive motorcycle events, ensuring the company remains at the forefront of innovation.


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