Healthcare Specialist

2 weeks ago


Durban, KwaZulu-Natal, South Africa MMI Holdings Ltd Full time
Job Title: Wellness Coach

At MMI Holdings Ltd, we are seeking a highly skilled and dedicated Wellness Coach to join our team. As a Wellness Coach, you will play a critical role in managing the quality and cost of clinical care, preventing complications and high-cost admissions, and providing comprehensive guidance and support to our members.

Key Responsibilities:
  • Manage quality and cost of clinical care by liaising with members and providers
  • Prevent complications and high-cost admissions of all members
  • Provide comprehensive and holistic guidance, support, and management of potential high-risk members
  • Ensure alignment with the Wellness department needs and Wellness Coach role profile
  • Prioritize work in accordance with required intensity of patient management
  • Manage quality and cost of clinical and medical care by liaising with members and providers
  • Work with individual consumers (beneficiaries and providers) of the scheme to achieve better health outcomes
  • Reduce the downstream clinical and financial risk associated with the beneficiary
Requirements:
  • Matric
  • Registered Nurse with Degree or Diploma (General, Psychiatric, Midwifery, and Community)
  • Current registration with SANC
  • Training as Primary Care Nurse Practitioner will be an advantage
  • Minimum three years clinical practice in the discipline
  • Experience in Health Risk Management, Case Management, and Disease Risk Management will be advantageous
Competencies:
  • Understands the elements of the value chain/proposition and understands the impact of external influences on the business
  • Evaluates products, services, and issues from the client's perspective and gains an understanding of the client's needs
  • Client and stakeholder commitment
  • Drive a sense of urgency, focus, accountability, agility, and execution to deliver results


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