Spare Parts Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Spare Parts Manager to join The Personal Link team. As a key member of our team, you will play a crucial role in managing the sales function for spare parts and implementing a process roadmap to fulfill customer demand.
Key Responsibilities:
- Manage the sales function for spare parts and implement a process roadmap to fulfill customer demand.
- Budgeting and forecasting order intake with a roadmap plan in support of the same.
- Establish and review fixed pricing and framework agreements for spare parts and repairs.
- Expedite all customer orders.
- Manage customer relationships with regular progress updates on quote queries and expediting queries and to build long-term sustainable business partnerships.
Procurement and Supply Function:
- Maintain and monitor supplier database.
- Develop suppliers to reach needs in terms of quality, price, lead time, confidentiality.
- Source suppliers in relation to work required to be done (building maintenance, etc.).
- Pre-qualify suppliers/contractors, adding to database once approved, as required.
- Conduct site visits of prospective suppliers.
Logistics Function:
- Manage the Logistics function and organise all transportation of spare parts from overseas suppliers to the end customer with all necessary documentation (commercial invoice, clearing documents).
- Work closely with agents to expedite deliveries, with customers, on deliveries of larger items to site, to prevent unnecessary double handling.
- Ensure transport budget is adhered to.
Requirements:
- Tertiary Qualification in either mechanical, electrical, or industrial engineering fields, with experience in sales and customer account management.
- Alternatively, Marketing, Commerce or Business-related qualification (Diploma/Degree), with experience in a technical / engineering sales environment.
- Relevant Experience: Must have at least 5 years experience in business development, customer management, procurement, sales or related field.
- Knowledge of heavy industry process equipment will be required.
- Knowledge of aluminium smelter will be beneficial.
- Supply chain management and or Warehouse management experience will be advantageous.
- Exposure and conceptual understanding of contract law and pricing.
- SAP.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and growing company.
- Collaborative and supportive team environment.
How to Apply:
Please submit your application, including your resume and a cover letter, to The Personal Link. We look forward to hearing from you.
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