Clinical Care Specialist

6 days ago


Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time

About Us

At Clicks Group Limited, we strive to provide exceptional patient care and service to our customers. We are committed to delivering high standards of pharmaceutical care and ensuring the smooth operation of our dispensary.

Job Description:

  • To ensure efficient operation of the dispensary and delivery of high standards of pharmaceutical care.
  • To execute all operational activities of the dispensary efficiently, including stock management, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
  • To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
  • To oversee training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements.
  • To execute customer service initiatives in the dispensary to ensure a great customer experience and drive customer loyalty.

Requirements:

  • Essential: Registered Pharmacist with SAPC.

Skills and Qualifications:

  • SAPC and relevant legal knowledge.
  • Ethical working practice and compliance.
  • Knowledge of stock, cost, risk and compliance management procedures.
  • Knowledge of patient care, professional counselling.
  • Knowledge of customer service excellence.
  • Tutorship and coaching skills.
  • Results and target driven.
  • Planning and organising skills.
  • Problem-solving skills.
  • Strong customer orientation.
  • Interpersonal skills.
  • Following instructions and Procedures.
  • Delivering Results and Meeting Customer Expectations.


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