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Hotel Services Supervisor

2 weeks ago

Pretoria, Gauteng, South Africa Thecapital Full time

The Capital Hotels, Apartments & Resorts is seeking a highly motivated Hotel Services Supervisor to join our team. In this critical role, you will be responsible for ensuring that our hotel services meet the highest standards of quality and service.

About the Role

The successful candidate will supervise and coordinate front-of-house operations, including the restaurant, bar, room service, conferencing, and functions. You will work closely with our F&B Manager to develop and implement strategies to improve guest satisfaction and maintain high standards of quality and service.

Key Responsibilities
  • Supervise staff to ensure seamless service delivery
  • Monitor and control operating costs
  • Implement new initiatives to enhance the guest experience
  • Ensure compliance with health and safety regulations
Requirements
  1. Matric
  2. Hospitality qualification or equivalent experience
  3. 1-2 years food and beverage supervisory experience
  4. Excellent communication and problem-solving skills
  5. Ability to work independently and as part of a team

If you have a passion for delivering exceptional customer experiences and a proven track record in hospitality management, we encourage you to apply.