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Process Improvement Leader

1 week ago

Midrand, Gauteng, South Africa DLK Group Full time

About Careers at DLK Group

Careers at DLK Group provide opportunities for professionals to drive business growth and transformation through effective change management.

The Change Management Specialist role involves leading the development and execution of change initiatives, ensuring a seamless transition for our organization and its stakeholders.

  • Key Responsibilities:
  • Preparation and Planning for Change:
    • Assess the scope and impact of proposed changes, identifying affected stakeholders.
    • Develop comprehensive change management strategies tailored to our organization's needs.
  • Communication and Engagement:
    • Craft and deliver clear, concise communication about changes to all relevant stakeholders.
    • Foster stakeholder engagement to build support, commitment, and readiness for the change.
  • Implementation and Execution:
    • Oversee the execution of change management plans, ensuring smooth transitions to the new state.
    • Collaborate with cross-functional teams to minimize resistance and address challenges.
  • Sustain and Reinforce the Change:
    • Develop strategies to embed changes into our organization's culture and daily operations.
    • Reinforce desired behaviors and processes to sustain change over time.
  • Evaluation and Closure:
    • Assess the success of change initiatives through metrics and stakeholder feedback.
    • Identify areas for improvement and initiate corrective actions if necessary.
    • Formally close the change management process once objectives are achieved.
  • Alignment to Change Management Models:
    • Apply frameworks such as ADKAR and Kotter's 8-Step Model to ensure systematic and structured change processes.
  • Requirements
    • Qualifications and Experience:
      • Bachelor's degree in Organizational Development, Business Management, or a related field.
      • Proven experience in managing organizational change initiatives.
      • Knowledge of change management frameworks and methodologies.
      • Strong project management and stakeholder engagement skills.
      • Strategic Thinking: Ability to anticipate the impact of change and devise proactive strategies.
      • Communication Skills: Proficiency in crafting compelling messages and engaging diverse audiences.
      • Problem-Solving: Capability to address resistance and resolve issues effectively.
      • Collaboration: Skilled at working across teams and functions to drive alignment and support.
      • Resilience: Capacity to manage multiple priorities and adapt to dynamic environments.

Professional Growth and Development

Careers at DLK Group offer opportunities for professional growth and development. We foster an environment that values innovation, collaboration, and continuous learning.