Fintech Operations Improvement Analyst

6 days ago


Pretoria, Gauteng, South Africa Vulcan Recruit Full time
About the Role at Vulcan Recruit

About The Company

Vulcan Recruit is a well-established software solutions company based in Johannesburg, specialising in digital verification and payment solutions. We pride ourselves on our dynamic work environment, driven by innovative approaches and high standards.

Key Areas of Responsibility

  • We're looking for a skilled Debt Collections Operations Analyst to join our team, who will drive process improvements and contribute to the success of our debt collection processes.
  • The ideal candidate will have a proven track record in analytics and systems implementations, with expertise in data analysis tools and techniques.
  • This role requires strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable recommendations.
  • You will be responsible for assessing our debt collections and loan management systems and processes, identifying areas for improvement, and implementing solutions to streamline workflows and enhance user interfaces.
  • This includes extracting valuable insights from our loan management system data, utilising data analytics to inform decision-making and drive continuous improvement initiatives.
  • As a subject matter expert on debt collection systems and processes, you will provide guidance and recommendations to stakeholders across the company.
  • Additionally, you will collaborate with IT teams and external vendors to troubleshoot technical issues related to debt collection systems.

Why You Should Apply

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Dynamic and supportive work environment.
  • Collaborative and innovative culture.
  • Chance to make a meaningful impact in the financial services industry.


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