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Business Systems Analyst

2 months ago

Midrand, Gauteng, South Africa Deka Minas (Pty) Ltd Full time

Job Summary

Deka Minas (Pty) Ltd is looking for a skilled Business Systems Analyst to join their team. The ideal candidate will have experience in IT Service Management, with a focus on system analysis, design, and implementation.

Key Responsibilities

  • Develop and maintain the GIT Service Management system (SysAid) to ensure efficient system operation.
  • Research and interpret data, trends, and benchmarks relevant to digital product/service design.
  • Support the implementation of required security measures, such as firewalls or message encryption.
  • Identify and report instances of non-compliance with organizational policies and procedures.
  • Develop and maintain an understanding of relevant technology, external regulation, and industry best practices.

Requirements

  • Matric/SAQA Equivalent
  • Relevant ITIL certification and/or accreditation
  • 1-3 years' experience in IT Service Management, managing and operating the function
  • Experience with UML designs and/or IBMi/SQL