Virtual Concierge Service Expert
1 week ago
We are seeking a highly skilled and experienced Luxury Concierge Consultant to join our team at Ten Lifestyle Group.
The ideal candidate will have a passion for delivering exceptional customer service, with a strong focus on attention to detail and the ability to work in a fast-paced environment.
This is an exciting opportunity for a motivated individual to develop their skills and expertise in the luxury concierge industry, working closely with high-net-worth clients and providing personalized travel and lifestyle experiences.
Key Responsibilities:- Manage requests from clients in line with agreed deadlines, proposing excellent choices of restaurant options and fully engaging with the client to maximize conversion of requests to bookings.
- Promote the wider Ten business to clients and suggest/take briefs for other teams in the business (tickets, travel, motor, home improvement, etc.).
- Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.
- Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.
- Demonstrate confidence in negotiating benefits with suppliers (i.e., restaurants, transfers) and be able to obtain a booking when the client cannot themselves.
- Gather member feedback from previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedly.
- Maintain high standards of service and communication with the client throughout the request/member journey.
-
Luxury Concierge Consultant
1 week ago
Durban, KwaZulu-Natal, South Africa Ten Lifestyle Group Full timeRole SummaryWe are seeking a highly skilled and experienced Virtual Concierge Service Expert to join our team at Ten Lifestyle Group.The ideal candidate will have a passion for delivering exceptional customer service, with a strong focus on attention to detail and the ability to work in a fast-paced environment.This is an exciting opportunity for a motivated...
-
Concierge Services Coordinator
19 hours ago
Durban, KwaZulu-Natal, South Africa Ten Lifestyle Group Full timeJob OverviewWe are seeking a Concierge Services Coordinator to join our team at Ten Lifestyle Group. As a key member of our client services team, you will play a critical role in ensuring that our high-net-worth clients receive exceptional service and support.The successful candidate will have excellent communication and organizational skills, with the...
-
Virtualization Solutions Expert
4 days ago
Durban, KwaZulu-Natal, South Africa IOCO Full timeAs a Virtualization Solutions Expert at iOCO Infrastructure Services, you will play a critical role in designing, implementing, and maintaining virtualization infrastructure using VMware solutions.Your expertise will ensure the optimal performance, reliability, and scalability of our systems, which are critical components of our operations.Key...
-
Concierge Services Consultant
1 week ago
Durban, KwaZulu-Natal, South Africa Ten Lifestyle Group Full timeJoin Our Team as a Virtual Concierge Services Consultant - Night Shift. Our Cape Town office has seen sustained and substantial growth over the past few years.In lifestyle management no two days are ever the same.You will use your knowledge, contact and know-how to deal with interesting and often complex requests.As a language specialist, you will primarily...
-
Concierge Retail
5 days ago
Durban, KwaZulu-Natal, South Africa Core Group Full timeiStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.Within the iStore, our Concierge's mission is...
-
Concierge Retail
5 days ago
Durban, KwaZulu-Natal, South Africa iStore South Africa Full timeJob DescriptioniStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.Within the iStore, our Concierge's...
-
Luxury Member Concierge Lead
19 hours ago
Durban, KwaZulu-Natal, South Africa Findojobs South Africa Full timeAs a member of our dynamic team at Findojobs South Africa, you'll play a vital role in delivering exceptional service to our high net worth clients. We're looking for a seasoned professional to lead our Luxury Member Concierge team and drive excellence in service delivery.Job Description:The ideal candidate will have a strong background in managing complex...
-
Guest Services Executive
1 week ago
Durban, KwaZulu-Natal, South Africa Sun International Full timeJob Overview:The Rooms Division Manager is responsible for overseeing the overall performance of the front office, guest services, concierge, and housekeeping departments. Key areas of focus include ensuring compliance with regulatory requirements, developing and implementing business plans, and driving process improvements. Key Responsibilities: Ensure that...
-
Virtual Communication Support Professional
1 week ago
Durban, KwaZulu-Natal, South Africa Findojobs South Africa Full timeJob DescriptionThe Remote Speech Therapy Assistant will work closely with the speech-language pathology team to deliver high-quality virtual therapy services to clients in the US and UK.Responsibilities:Assist SLPs in conducting virtual therapy sessions.Develop and implement therapy plans tailored to individual client needs.Collaborate with the team to...
-
On-Premises Support Expert
1 week ago
Durban, KwaZulu-Natal, South Africa Custom Connect Full timeAbout Custom ConnectWe are a leading provider of innovative technology solutions, dedicated to helping our clients achieve their goals through expert support and consultation services.Job DescriptionThis is an exciting opportunity for a skilled On-Premises Support Expert to join our team and contribute to the success of our customers. As an expert, you will...
-
Retail Experience Ambassador
5 days ago
Durban, KwaZulu-Natal, South Africa iStore South Africa Full timeiStore South Africa, the largest Apple Premium Reseller in Africa, seeks a talented Concierge to provide exceptional customer experiences across its retail network.The ideal candidate will possess excellent communication skills, a passion for technology, and a commitment to delivering world-class service.Key responsibilities include:Greeting customers and...
-
Rooms Division Director
1 week ago
Durban, KwaZulu-Natal, South Africa Sun International Full timeAbout the Job:The successful candidate will be responsible for overseeing the front office, guest services, concierge, and housekeeping departments. Key responsibilities include ensuring compliance with regulatory requirements, developing and implementing business plans, and driving process improvements. Main Responsibilities: Ensure that front office, guest...
-
Technical Service Expert
1 week ago
Durban, KwaZulu-Natal, South Africa Ecowize - Southern Africa Full timeJob OverviewEcowize - Southern Africa is seeking a skilled Technical Service Expert to ensure the optimal functioning of satellites through preventative maintenance and quality control measures.This role involves collaborating with site managers, technical sales consultants, and customers to provide expert technical guidance and support.
-
Financial Services Expert
1 day ago
Durban, KwaZulu-Natal, South Africa The Recruitment Council Full timeWe are seeking a highly skilled Financial Services Expert to join our team at The Recruitment Council.The ideal candidate will have a strong background in financial services, including accounting, auditing, taxation, and financial advisory services.Key Responsibilities:Providing expert financial advice and guidance to clients and stakeholders.Developing and...
-
Sales and Service Expert
2 weeks ago
Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time**Job Description**Clicks Group Limited is seeking a talented Sales and Service Expert to join our team!As a Sales and Service Expert, you will be responsible for delivering exceptional customer experiences, promoting our products and services, and maintaining high levels of accuracy when handling customer transactions.Key Responsibilities:To provide...
-
Technical Service Expert
1 week ago
Durban, KwaZulu-Natal, South Africa Ingersoll Rand Full timeIn this role as Technical Service Expert, you will be responsible for providing expert-level technical support to our customers. Your expertise will help ensure that our products are used safely and effectively, and that any issues are resolved promptly.Main Responsibilities:Inspect and diagnose product issuesDevelop and maintain technical documentation,...
-
Mechanical Service Expert
2 days ago
Durban, KwaZulu-Natal, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full timeStaff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC is seeking a highly skilled and experienced Mechanical Service Expert to join their team in Durban.The ideal candidate will be responsible for managing multiple issues simultaneously and providing exceptional customer service during regular working hours as well as outside of regular hours when...
-
Financial Services Expert
1 week ago
Durban, KwaZulu-Natal, South Africa Ultra Personnel : Pharmaceutical, Insurance, Engineering Full timeJob Title: Financial Services ExpertAbout Us:Ultra Personnel is a reputable recruitment agency specialising in pharmaceutical, insurance, and engineering sectors. We are seeking a highly skilled Financial Services Expert to join our KZN branch.Duties & Responsibilities:Analyse and identify Life and Short-Term Insurance (STI) opportunities within client...
-
Cloud Infrastructure Architect
4 days ago
Durban, KwaZulu-Natal, South Africa IOCO Full timeiOCO Infrastructure Services seeks a Cloud Infrastructure Architect to join our team of experts.In this role, you will design, implement, and maintain virtualization infrastructure using VMware solutions. Your expertise will be crucial in ensuring the optimal performance, reliability, and scalability of our systems.Responsibilities:Design and implement...
-
Financial Services Specialist
2 days ago
Durban, KwaZulu-Natal, South Africa Standard Bank of South Africa Limited Full timeStandard Bank of South Africa Limited is seeking a skilled Financial Services Specialist to join our Business & Commercial Banking team.As a Financial Services Specialist, you will provide a virtual and branch-based sales and service function to small businesses. This role involves sprinkling financial magic dust on clients, helping them grow and...