ATM Operations Specialist

1 week ago


Pretoria, Gauteng, South Africa SBV Services Ltd. Full time

SBV Services Ltd. is a dynamic organization seeking an experienced ATM Operations Specialist to join our team.

The ideal candidate will have a solid understanding of ATM technology and operations, with a minimum of two years' experience in the ATM operations environment.

Key Responsibilities:

  • Monitor the performance of various bank ATMs and escalate all faults or issues promptly.
  • Log calls with vendors for problematic ATMs and manage escalation until the problem is resolved.
  • Provide regular updates on ATM availability and restoration progress to centers regularly.

Daily Troubleshooting and Guaranteeing ATMs Availability:

  • Analyze data obtained from reports to identify ATM faults and forward an alert to the appropriate centers.
  • Follow up that all faults have been allocated to a team and have been resolved.
  • Monitor fault resolution and problem resolutions updates.
  • Identify and communicate potential issues and faults in cash machines and alert for resolutions.

Requirements:

  • Grade 12
  • MS Excel Intermediate
  • MS Word Basic
  • PowerPoint Basic

Salary:

We offer a competitive salary range of R250,000 - R350,000 per annum, depending on experience.

This role offers an exciting opportunity for a motivated individual to contribute to the success of our company.



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