ATM Operations Specialist
1 week ago
SBV Services Ltd. is a dynamic organization seeking an experienced ATM Operations Specialist to join our team.
The ideal candidate will have a solid understanding of ATM technology and operations, with a minimum of two years' experience in the ATM operations environment.
Key Responsibilities:
- Monitor the performance of various bank ATMs and escalate all faults or issues promptly.
- Log calls with vendors for problematic ATMs and manage escalation until the problem is resolved.
- Provide regular updates on ATM availability and restoration progress to centers regularly.
Daily Troubleshooting and Guaranteeing ATMs Availability:
- Analyze data obtained from reports to identify ATM faults and forward an alert to the appropriate centers.
- Follow up that all faults have been allocated to a team and have been resolved.
- Monitor fault resolution and problem resolutions updates.
- Identify and communicate potential issues and faults in cash machines and alert for resolutions.
Requirements:
- Grade 12
- MS Excel Intermediate
- MS Word Basic
- PowerPoint Basic
Salary:
We offer a competitive salary range of R250,000 - R350,000 per annum, depending on experience.
This role offers an exciting opportunity for a motivated individual to contribute to the success of our company.
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