Bearer Network Product Technical Specialist

2 weeks ago


Cape Town, Western Cape, South Africa Future Africa Consulting (Pty)Ltd Full time
Job Description

Future Africa Consulting (Pty)Ltd is seeking a highly skilled Bearer Network Product Technical Specialist to join our team.

Key Responsibilities
  • Commission, debug, and accept transport network products to ensure seamless integration.
  • Transfer technical expertise to engineers in representative offices and outsourcing personnel to enhance knowledge sharing.
  • Provide technical support and troubleshooting during the engineering period to resolve issues efficiently.
  • Assume responsibility for escalated faults from the front line of bearer products and escalate to the third line of technical support when necessary.
  • Conduct preventive maintenance of bearer products to prevent downtime and optimize network performance.
  • Offer optimization suggestions or solutions to address bearer product network problems and improve overall network efficiency.
Requirements

The ideal candidate will possess strong technical skills, excellent communication abilities, and a proactive approach to problem-solving.



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