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Spare Parts Procurement Lead

1 week ago


Richards Bay, KwaZulu-Natal, South Africa Fives Group Full time

Fives Group is an international industrial engineering company with a presence in over 30 countries around the world. We design and manufacture machines, process equipment, and production lines for various industries, including aluminum, steel, glass, automotive, aerospace, logistics, cement, minerals, energy, and sugar.

About the Role:

The Spare Parts Manager at Fives Group plays a crucial role in managing the sales function for spare parts, implementing the company's purchasing strategy, and ensuring effective supply chain management. This position is responsible for meeting customer demands, growing spare parts revenue, and increasing customer satisfaction.

Main Responsibilities:
  1. Define and implement the company's purchasing strategy, supply chain management, and sales activities to meet customer demands effectively.
  2. Establish and review fixed pricing and framework agreements for spare parts and repairs, and establish and monitor related KPIs.
  3. Stay up-to-date on competition and market offerings, oversee the expediting of all customer orders, and manage customer relationships with regular progress updates.
Key Performance Indicators (KPIs):
  • Meet customer demands and grow spare parts revenue.
  • Improve customer satisfaction through effective supply chain management.
  • Develop and maintain strong relationships with suppliers and customers.
Requirements:
  • Tertiary qualification in mechanical, electrical, or industrial engineering fields, with experience in sales and customer account management.
  • Marketing, Commerce, or Business-related qualification, with experience in technical/engineering sales environment.
  • Strong leadership experience, analytical skills, and SAP knowledge.
  • At least 5 years' experience in business development, customer management, procurement, sales, or related field.