Business Analyst Tech Specialist

1 month ago

Sandton, South Africa Investec Full time
Job Summary

We are seeking a skilled Business Analyst to join our team at Investec. As a Business Analyst, you will play a critical role in bridging the gap between business stakeholders and technology teams. Your primary responsibility will be to analyze business processes, gather and document requirements, and translate them into actionable specifications for IT initiatives within the Investec Digital Onboarding team.

Key Responsibilities

  1. Business Analysis Techniques: Develop a strong foundation in business analysis techniques and methodologies, proficient in requirements gathering, process modeling, use case development, user story creation, and data modeling. Knowledge of techniques such as SWOT analysis, stakeholder analysis, impact and gap analysis is highly advantageous.
  2. Business and Industry Knowledge: Familiarity with industry-specific terminology, trends, and regulatory requirements, and knowledge of the organization's business processes, operations, and strategies, assists with effectively gathering and documenting requirements.
  3. Requirements Elicitation and Management: Skilled in requirements elicitation techniques, such as interviews, workshops, and document analysis; able to ask probing questions, understand stakeholder needs, and translate them into clear and concise requirements. Knowledge on how to create items on Azure DevOps boards will be an advantage and is important to know how to organize and prioritize requirements throughout the initiative lifecycle.
  4. Communication and Facilitation: Strong communication and facilitation skills are essential to effectively communicate with business stakeholders, technology teams, and other project members. Able to facilitate meetings, workshops, and discussions to gather requirements and resolve conflicts. Proficient and detailed in documentation and the ability to convey complex information in a clear and understandable manner.
  5. Technical Knowledge: Have a good understanding of technology concepts and terminologies; familiar with software development methodologies (Agile), database principles, system architecture, and integration concepts. This knowledge allows effective communication with the agile teams and ensures that requirements are aligned with technical feasibility.
  6. Problem-Solving and Analytical Thinking: Possess strong problem-solving and analytical skills; able to analyze complex business problems, identify root causes, and propose appropriate solutions. Critical thinking, logical reasoning, and the ability to think strategically are important for assessing risks, trade-offs, and project impact.
  7. Relationship Management: Ability to build and maintain strong relationships with stakeholders across different levels of the organization; able to gain stakeholders' trust, manage expectations, and foster collaboration. Relationship management skills are crucial for effective communication, conflict resolution, and stakeholder engagement throughout the project lifecycle.
  8. Change Management: Have a good understanding of change management principles; able to assess the impact of proposed changes on business processes, systems, and stakeholders. Knowledge of change management techniques, such as impact assessment, stakeholder analysis, and communication planning, allows a smooth transition during project implementation.
  9. Delivery Management: End-to-end accountability for requirements identified of the application lifecycle, build and operations of the applications in the portfolio.
  10. Testing and Quality Assurance: Familiarity with testing and quality assurance processes is valuable and an advantage; understand test planning, test case development, and test execution to ensure that requirements are met and solutions are validated. Knowledge of quality assurance principles and techniques helps in identifying and mitigating risks related to solution quality.
  11. Continuous Learning: The IT field is continuously evolving, with new technologies, tools, and methodologies emerging. The person in this role should have a passion for continuous learning and staying updated with industry trends, actively seeking opportunities to enhance their skills and knowledge through training, certifications, and professional development activities.

Experience, Skill, and Capability

  1. Business Analyst Master Program or equivalent.
  2. A self-starter with an entrepreneurial spirit.
  3. A natural communicator who can engage with both engineers, team members, business partners, and senior stakeholders.
  4. Attention to detail, accuracy, and thoroughness.
  5. 3 years or more experience will be advantageous in a similar role with an in-depth understanding of the IT SDLC life cycle and project methodologies.
  6. Technical experience and familiarity with web and app development and technologies such as DotNet, Kubernetes, Angular, GitLab, Microsoft Azure, Dynatrace, etc.

Investec Culture

Investec is a place where intelligent, energetic people filled with passion, integrity, and curiosity thrive. We value individuals who in turn value our culture that is, a flexible attitude comfortable to live with ambiguity and willing to challenge the status quo. Diversity, talent, and leadership are respected in pursuit of the growth of our business. People who can manage themselves and build strong relationships in order to get things done, will perform in out-of-the-ordinary ways in our environment. We are committed to diversity and inclusion when recruiting internally and externally.

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