Team Leadership Coach
4 days ago
GMEF KFC is seeking an experienced Area Coach to lead our restaurant operations in a specific area. As a leader, you will be responsible for driving business growth, developing high-performing teams, and delivering exceptional customer experiences.
Your Key Responsibilities:
- Drive Business Growth:
Ensure all restaurants meet or exceed company standards in quality, service, cleanliness, and profitability. - Develop High-Performing Teams:
Recruit, train, and mentor Restaurant Managers to foster a culture of continuous development and high performance. - Foster Customer Loyalty:
Champion an unwavering commitment to delivering an outstanding customer experience across all locations. - Optimize Financial Performance:
Develop and manage budgets for each restaurant in your area to optimize financial performance. - Ensure Regulatory Compliance:
Ensure adherence to health, safety, and food hygiene regulations, upholding KFC's brand standards and policies.
What We're Looking For:
- Proven experience in a multi-unit management role, ideally within the quick-service restaurant industry.
- Strong leadership and people management skills with the ability to inspire and motivate teams.
- Exceptional communication and interpersonal abilities.
- Analytical mindset with a track record of achieving business goals.
- Flexibility to travel within your assigned area and work varied hours, including weekends and holidays.
- Passion for delivering excellence and a customer-first attitude.
- Good communication in IsiZulu.
- A qualification in Business Administration would be an advantage.
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