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Solicitor Advocacy Expert

1 week ago

Durban, KwaZulu-Natal, South Africa Rbuk Legal Limited Full time
Job Overview

Rbuk Legal Limited seeks a highly motivated and skilled Sales Consultant to join their team. As a Sales Consultant, you will be responsible for delivering exceptional customer service, meeting and exceeding sales targets, and maintaining the general housekeeping of the kiosk.

Responsibilities:
  1. Deliver exceptional customer service to all customers, emphasizing selling and up-selling products.
  2. Meet and exceed sales targets.
  3. Ensure the safe keeping of all company property at the kiosks/workstation, including computers, laptops, phones, stock, money, equipment, and related resources.
  4. Adhere to all point of sale (POS) procedures in line with the company's standard operating procedures.
  5. Facilitate stock control processes, including replenishing stock, conducting stock takes, ensuring safe keeping of stock, preventing stock damage/loss/theft, managing interbranch transfers (IBT), and receiving stock deliveries.
  6. Handle cash and card sales, process sales, bank, conduct cash-ups, and manage the float.
  7. Demonstrate knowledge of the brand, products, services, policies, procedures, and company ethos.
  8. Maintain the general housekeeping of the kiosk, ensuring it represents the company's professionalism, product quality, and customer care.
Skills and Competencies:
  1. Sales-driven and ability to up-sell.
  2. Goal and target-driven.
  3. Strong problem-solving and troubleshooting skills.
  4. Understanding of sales principles and processes.
  5. Fluent verbal and written English communication skills.
  6. Professional and confident communicator.
  7. Excellent interpersonal skills.
  8. High energy levels.
  9. Patience, tact, diplomacy, and approachability.
  10. Ability to work under pressure and meet deadlines.
  11. Accuracy and attention to detail.
  12. Excellent organizational and time management skills.
  13. Ability to multitask and prioritize.
  14. Ability to merchandise products.
  15. Respect for confidentiality.
  16. Ability to work both independently and as part of a team.
  17. Promotion of the brand and company ethos.